Tag: leading

The Importance of Discipleship

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This past weekend I had the privilege of baptizing a former student who had become a leader in our youth group. This is a young man whose life has been radically transformed by the Gospel and someone I have witnessed grow and mature into the godly young man he is today. As we were walking out into the bay to prepare for his baptism, I asked him how he was feeling. “A little nervous because everyone is here, but excited because I know what this means.” I was, and am, so proud of this guy and how he faithfully and unashamedly follows Jesus.

As I reflected on this momentous occasion in his life, I couldn’t help but think about all the moments that led up to this one. Many people have continually poured into his life and helped guide him through some deep valleys and celebrated with him on the mountain tops. But as I thought about how people poured into his life, I had to ask this question: what would have happened if no one poured into his life? If no one poured into his life, I don’t know if he would be where he is today. It was through constant discipleship that this young man became such a strong follower of Jesus.

You see, this young man was not a bad kid but he could struggle to behave and he could push around other students due to his size when he was younger. It would have been easy to dismiss him as a “bad kid” or to find a “better” student to walk with. But, for myself and his leaders, we saw him as one of God’s children who He loved dearly and as such, someone we should love and care for. Because of that truth, this student was loved and discipled for many years and we saw great fruit come from that. He began to show up early to youth group to help set up, he began to talk about his faith in school, he led Bible studies and small groups, he mentored younger students, and he ended up coming back as a leader in our youth program. Discipleship works and it is a beautiful representation of what Christ did for His people years ago.

Our ministry is fully focused on discipleship. We spend forty-five to sixty minutes in small group each week. Our Sunday mornings are focused on table discussion groups that dig into our Sunday lesson. We encourage our leaders to meet with students throughout the week and to be actively engaged with their students and all that they have going on. Our vision statement is all about making disciples who impact this world by making disciples. Our ministry meets in smaller groups once a month in homes. It is why we are seeing more and more students have their lives changed by the power of the Gospel. Discipleship matters. This is why Jesus intentionally focused on a smaller group within the masses. It is because personal relationships, and intentional life-on-life moments that guide a student to Jesus, bring about change.

But what exactly is discipleship? Discipleship is defined as “one who accepts and assists in spreading the doctrines of another” by Merriam-Webster. When it comes to Christian discipleship, it is more than just having someone live the way we do, or espouse what we want them to. It is about them modeling their lives, hearts, and minds after Jesus. It is helping students see that the way of Christ is the way of life. It involves allowing them to see how Jesus works within our lives in order for them to see the reality of faith in action. Discipleship helps students surrender their lives to Jesus and place their full identity in Him and Him alone.

As we seek to engage in discipleship there are some metrics we can look at in the lives of those we disciple:

  1. They put Jesus first no matter the cost (Mark 8:34-35, Luke 14:25-35).
  2. They follow Jesus’ teachings (John 8:31-32).
  3. They love God and love others (Mark 12:30-31, John 13:34-35).
  4. They honor and seek to fulfill the Great Commission (Matthew 28:18-20).
  5. They commit to building up the body (Ephesians 4:11-17).

It should be noted that it isn’t about doing all the right things or about focusing on works-based righteousness. We will all fall and mess up, and that is why it is about allowing the transformative power of the Gospel to impact the lives of the students we lead. These metrics help to differentiate between making disciples and mentoring. While both are good things, discipleship helps to create followers of Jesus who are passionate about His mission. As disciple-makers we should be highlighting these characteristics to our students and helping them to grow in them and reflect them outward. Discipleship is all about inward transformation that is reflected outwardly. Our inward transformation is reflected in how we act, speak, and engage with others because of the work that the Holy Spirit is doing in our hearts.

When we allow for discipleship to be the heart of what we do in student ministry we will see a radical change begin to take hold of our students. They will grow and make their faith their own, which will result in them beginning to disciple others in their faith. Discipleship is a replicating model that will allow your students to grow and mature as followers of Jesus, and we will bear witness to them growing as leaders of our faith.

5 Quick Tips for Encouraging Volunteers

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Throughout my time in ministry I have become convinced that our volunteers are the lifeblood of our ministries. I’m sure many of you would agree with that statement and you have seen the fruit of having great volunteers on your team. Volunteers are amazing people because of the ways they sacrificially give of themselves, love their students, and continue to serve in ways that go above and beyond their obligations.

I think sometimes we can take what they do and who they are for granted. We don’t intend to but we can get into an groove where we just continue with the status quo. We function normally and may unintentionally forget to care at the level we should for them. But the thing we must understand is that our volunteers are vital to our ministry and without them we will not be able to continue in what we do. My hope with today’s post is to highlight five easy ways that you can intentionally care for and encourage your volunteers.

1. Pray for and with them.

Our leaders are real people who have real issues affecting them just like we do. So pause and give them space to share what you can pray for. Allow them to talk about what is going on: their struggles and difficulties, the victories and high points, their spiritual walk with Jesus, and anything else they want to share. Then take time to pray with them and remember to continue to pray for them. The powerful impact of prayer is one we cannot overstate and is one we need to lean into all the more to seek protection, care, and guidance for our leaders. Prayer helps our leaders be seen, known, and loved in a very powerful and real way. So make sure to pray for and with them often.

2. Ask and care about their life outside of ministry.

During my recent time away from ministry, I was able to meet with my volunteers and church members but I wasn’t able to talk about work. I’ll be honest with you and let you know meeting in this way at first was pretty hard for me. I had gotten into a rut where the majority of the time I spent with people was focused on how they were doing in the life of the church or in a specific ministry. For instance, I would always ask my leaders how their small group was, how their relationship with their co-leader was doing, or how I could improve our student ministry. But now I was forced to do away with that method of conversation and focus more on who they are personally.

I got to hear more about their families, their struggles, what was happening at their schools or jobs, and how they were handling all the changes that have been happening. And it was in those moments that I began to connect on a truly deeper level with my volunteers. I realized that I had fallen into a habit of being ministry-focused and not personally-focused.

Most of you probably already do this but if you don’t, let me encourage you to shift how you engage with your people. I never meant to dismiss their personal lives, I just got into a rhythm and didn’t shift. But now, my priority in meeting with leaders will be to care for them, and then to see how things are going in ministry. Doing this not only values your leaders but shows them that they mean more to you than just being a body who shows up to watch students at youth group.

3. Follow up and remember.

This is a big one that really encapsulates the first two points. When you remember what your leaders are going through and follow up with them, it truly makes them feel seen and heard. You are letting them know it wasn’t just checking off a to-do list when you met with them but truly a relationship. Knowing that someone truly cares about you and is willing to continue to see how you are doing is an aspect of leading in ministry that cannot be understated. It is in these moments that we not only validate our leaders but we highlight what the Body of Christ should truly be.

4. Send a note or card.

Sending someone a physical note or card is one of the best, and easiest, things you can do for your leaders. I think we all know how great it feels when we get a letter in the mail. It brings joy knowing that someone spent time writing out a heartfelt message and mailed it to us. I know I personally love seeing a letter amidst the advertisements and bills, and it makes me smile. Now imagine how your leaders would feel getting a note or card from you. Let me encourage you to not make it generic or simply ministry-focused, but to make it personal and relational. These are the moments that you truly get to value and encourage your people by letting them know you care. Never underestimate the power of a personal, handwritten note to your volunteers.

5. Champion them.

I believe all of these points are important, but I really believe this one is huge especially as it pertains to your ministry and the church as a whole. When you highlight your leaders publicly and talk about how awesome they are, it brings a whole new sense of ownership, validity, and relational equity to your volunteers. I love to talk about how awesome my volunteers are during youth group or in staff meetings. I want everyone to know how well they care for and minister to our students. And I want our leaders to know that I see what they are doing and I am eternally grateful for them.

So highlight them to your students. Talk about them to your supervisors. Make sure parents are aware of how awesome they are. And tell them personally. I love to share encouraging things I have seen when I meet one-on-one with a leader. I get to love on them and tell them how grateful I am for them, and it is awesome to see how encouraged they are by those moments.

How do you encourage your leaders?

How to Handle Conflict

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What is your go-to response when it comes to conflict? Are you an avoider or more direct in your confrontations? Does it weigh on you or do you just push it deep down to a place where it doesn’t seem to matter anymore? Does conflict terrify you or excite you?

No matter how you may have answered those questions, the truth of the matter is that conflict is unavoidable. I am not saying that we should seek out conflict, but we must recognize that conflict is part of the tension of living in a post-fall world. When broken people share life together, there will be conflict. The question we must wrestle with is this: how do we handle conflict?

Before we go any further, I want to make a few–what I would say are obvious but often forgotten–statements about conflict:

  1. You can only handle your approach and response. You are not responsible for the other person, but you are responsible for how you engage and interact.
  2. Prayer and going to the throne of God before any conflict that you know is going to happen is paramount. Just as going to God every day is paramount. We often run to God when there is going to be a conflict, but our response should be to run to God regardless. We must ask Him to work in our lives and relationships in an ongoing way to help us mediate and handle circumstances in order to prevent unhealthy conflict.
  3. Consider what part you play in the conflict. Self-reflection is always beneficial, but even more so when it comes to conflict. It is important to think about what we are contributing, both helpful and detrimental, to a conflict. So pause, reflect, and prayerfully think about how your words, attitudes, and actions are helping to resolve or hindering the conflict.

So how do we handle conflict well? Here are a few ways that I have learned (often the hard way) on how we can handle conflict and move forward well.

Be honest and clear.

Often in conflicts we tend to speak in absolutes, minimize what is going on, and don’t often say what needs to be said. What we should be doing instead is sharing what is true and the way it is effecting us. We must be honest about how we feel and how things have been received. But we must also be clear and concise and not allow for absolutes or our emotions to drive us toward negative responses or engagements. Instead, speak honestly and clearly.

Handle your emotions.

If you are like me and can feel the passion and pressure manifest in your core in conversations and conflicts, then you know how easy it can be to not handle your emotions. But allowing your emotions rather than clarity and wisdom to drive your engagements with others can be problematic. It can lead you to be rash, critical, and at times hurtful. So instead look to address your emotions and be honest about them in conversation, but also be aware enough not allow your emotions to dictate all that you do and say.

Be humble.

Conflict can be incredibly humbling especially if it makes you aware of your own shortcomings or errors. So as you engage in conflict do so with a spirit of humility. Do not presume this to mean that you just need to take your licks and continue to do so. But do understand that being humble means approaching the conflict with a willingness to hear the other person, grow personally, and be willing to admit wrongs.

Always see the other party as someone created in the image of God.

Sometimes in conflict it is easy to see the other person(s) as the problem or even as our enemy. But that is not what a biblical approach to conflict should look like. Imagine for a moment what would have happened if Cain had seen Able as his brother created in God’s image rather than someone who showed him up and became an obstacle to remove. We would be reading a very different narrative in Genesis 4, and honestly our method for conflict resolution would have a much better example to follow. So instead of seeing someone as an obstacle, see them as a child of God made in His image and allow for that to help curate your approach to conflict resolution.

Realize that your resolution may not be the right one.

Have you ever entered a meeting convinced that your way was the right and only way to do something? I know I have. I come in with an idea and a belief that it is the best solution, and when it hasn’t been taken as such it is defeating and deflating. I believe that’s also how we approach conflict at times. We come in believing we have the right solution and when it doesn’t go our way we see it as a defeat. But the problem is that we are approaching these moments as a battle to win not a conversation to be walked through. That means we need to approach them with open hands understanding our resolution may not be the best or right right one, and that is okay. Instead be willing to accept another route and engage with the conflict holistically.

Watch your language.

This is key both within the conflict and outside of it. Words are extremely powerful and can either be helpful or harmful. How are you speaking to and about that person? We can be prone to gossip, both intentionally and unintentionally, therefore, we can severely harm relationships. But we can be even more prone to say hurtful things in the midst of the confrontation because our emotions get the better of us. Instead of allowing your language to be harmful, seek to edify, challenge, build up, and encourage one another. Doing so in all moments will actually help your heart be in the right space when you have those difficult conversations.

Mind your spheres.

This is something that I think many of us (myself included) struggle with. Living in community with others means that often times our relationships and engagements overlap. And because of that reality, we often share things with people outside of the appropriate spheres. Perhaps you have a conflict with your boss; it would be inappropriate for you to share with all your volunteers why he is a horrible boss because that will cause dissension and frustration within the church. Remember that your priority is unity within the body, so seek to handle conflict in a way that builds, rather than tears down that unity.

When it comes to conflict, what manner of resolution has been most helpful for you?

Tips for Self Care: Do Things that Bring You Life

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While working in ministry you have probably realized that there is always something to do. Especially in youth ministry. You have events to lead, school functions and grad parties to attend, programming to put on, counseling to lead, students to disciple, leaders to train, regular staff obligations, and so much more.

I know there are times when I feel like I am simply going from one work-related thing to another. And typically when that happens I find I allow what gives me life to fall by the wayside. I believe for many ministers and leaders we are willing to help bring life to others by what we do, say, or plan, but we don’t always seek to do that for ourselves. We may even believe that being focused on ourselves is selfish and not what we should be doing. But the truth is the opposite. Focusing on yourself isn’t selfish, it’s necessary.

If we are not taking care of ourselves and being filled emotionally, spiritually, physically, and mentally, how can we even begin to fully pour out and into others? We must be poured into (check back for a later blog about finding a mentor) and engaging things that bring us life in order to effectively and purposefully pour outward as we seek to fulfill the calling that God has placed on each of our lives.

A great way to do this is to carve out time each day and week to do or engage with things that bring you life. For me, I love to read adventure novels and books that focus on areas of ministry I am interested in. Right now I am reading a book called Attacking Anxiety by Shawn Johnson (this is a great resource and totally worth reading) that relates to where I am at right now but also gives me insight into how to help others who are struggling like I am. I also love to cook and experiment with new recipes, like the quiche we had yesterday for Easter brunch. I also really enjoy being out in nature and exploring new places with Elise. These things fill my tank and help prepare me to keep serving and pouring into others.

So what gives you life? What fills your tank and encourages you? What is something that just makes you feel better after having done it? I know that some of you may already know what works for you, but if any of you are like me, it is easy to forget sometimes because we have become so focused on doing things for others as we minister to them. So here are some ideas to help you think about what you could do for yourself:

  • Go for a walk around your neighborhood.
  • Go hiking.
  • Take a bike ride at a place you haven’t been before.
  • Make a list of all the ice cream shops in your area and commit to visiting them all this summer.
  • Find a new hobby or continue an old one.
  • Play games with your spouse, kids, or friends.
  • Host a party with no ministry conversations.
  • Spend time with Jesus.
  • Make a list of books you want to read before the end of the year and start knocking it out this week.
  • Do some art projects.
  • Work on your car.
  • Fix things around the house or redecorate.
  • Go to the gym.
  • Take a nap.
  • Explore local coffee shops or breweries.
  • Get involved in a local sports league.
  • Form a trivia team and participate in trivia nights.
  • Explore parts of your community, city, township, or state that you haven’t before.

None of these will be a fix all, but focusing on a few or even intentionally focusing on just one will help to refill your tank and refuel your life. This isn’t just important, it is necessary in order to continue in our mission and calling.

So what brings you life? What do you love to do that just restores your body and soul?

Tips for Self Care: Bringing Things to Completion

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This week we are starting a brand new series called “Tips for Self-Care.” Installments will pop up periodically with the goal of encouraging you and sharing ways to care for yourself. Often in ministry we are so focused on caring for others that we forget or forsake taking care of ourselves. But the problem with that is this: not caring for yourself leads to depletion which leads to burnout which leads to bitterness and resentment which leads to leaving ministries and churches. The sad reality is that when we are leading from a place of depletion we aren’t only hurting ourselves but also those we are to minister to.

These posts will be shorter in length as they are meant to give practical and tangible ways to care for yourself so you can fully be the minister God has called you to be. These “snack sized” posts are designed to be encouraging and life-giving, and they come from a place of learning and experience that we have had to walk through ourselves. This week we want to talk about “accomplishing and completing things.”

Have you ever noticed how in ministry the work is never done? For every one student who’s tracking with Jesus, ten more a struggling with their faith. For every senior who graduates a new sixth grader or freshman starts. For every milestone you achieve another two or three new goals manifest. There is always another message, event, or activity to prepare for or attend. It just feels like there is always more to do and the work is never accomplished.

That weight can be overwhelming and debilitating because it bogs you down and continues to make you feel like you haven’t succeeded or accomplished anything. We are designed in God’s image and because of that we are designed to do good works and to help them come to completion. As ministers and children of God our heart yearns to do good works and to see them finalized because we are longing for the completion that we will see in heaven. But when we don’t see that happen it can just cause pain, sadness, and feelings of anxiety and depression. So how can we actually work toward accomplishing things when it seems the work is ever growing?

I think one of the easiest ways to combat those negative feelings and our desire for completion is to actually do tasks that you can accomplish. These don’t need to be ministry focused, although they can be, but they should be tasks that you can do and see through to completion. Here are some suggestions for things or activities to do:

  • Organize and clean your office.
  • Organize, clean, and/or spruce up your youth areas.
  • Read a book all the way through.
  • Cut your grass or plant flowers.
  • Fold your laundry.
  • Complete a puzzle.
  • Pick up a new hobby where you can see things accomplished (art, candle making, wood working, lettering, working on cars, landscaping, etc.).
  • Travel to destinations you have always wanted to go to but haven’t.
  • Save up for something you wanted to buy for yourself but haven’t yet.

All of these may sound like minor things but as you actually see them come to fruition, they allow you to release and decompress all while knowing that you have accomplished something. My suggestion would be to start small with what you are hoping to complete because that gives you more potential to actually see it through. If you seek to complete larger, more grandiose tasks, you may find yourself not meeting them as often and that will lead to more feelings of inadequacy and frustration. So seek to find ways to accomplish tasks in your own life and celebrate those moments! Be proud of what you have completed and be willing to share about it.

What are some ways you seek to accomplish and complete tasks in your life?

5 Quick Tips to Help You Lead Your Team Well

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When it comes to leading a team, knowing how to lead well is hugely important. Whether you oversee a staff team, a group of volunteers, or a team of parents, how you lead will direct the outflow of your team and the effectiveness of your ministry. With that being said, I want to share with you five quick tips that you can use to lead well and ensure the long term success of your team and ministry.

It should be stated that these tips are not all encompassing nor are they the only tips to help you be a great leader. There are many leadership gurus and books that will provide more insight and guidance. These are just tips and ideas that I have witnessed and implemented that have helped me develop and grow as a leader of teams.

Be honest.

This is something I have had to learn to implement within my team. Not that I am dishonest or that I lie, but I am an avoider. In order to keep the peace or not cause tension, I will avoid conflict or direct conversations. But as I have progressed and grown in my time as a leader I have seen the necessity of having honest and direct conversations. These don’t need to be heavy or overtly critical, but it is so important to be honest about what is happening and how you are feeling.

Avoiding or dismissing what may be a minor issue will only allow for it to become a much larger and more difficult issue farther down the road because it wasn’t dealt with. So make sure to create a culture of honest and authentic communication that helps to instill value and community among your team. Authenticity is always better than avoidance.

Have fun.

This is kind of a no-brainer for people in student ministry, right? Our events always have games and fun or creative elements. We have fun at youth group and with our students. But do you do that with your team?

I love when my team and I can go out and grab lunch and not talk about work. It is so encouraging to take a team of volunteers out for a trivia night at a local pub. It is a lot of fun when you can have your team over to watch March Madness and grill out together. These moments are huge in not only strengthening your team through community but also valuing them outside of their skill set in a ministry setting. Having fun creates a culture of value and it allows you to enjoy life with each other. A team that has fun together will grow together.

Communicate clearly and often.

This is something I had to learn in the beginning of working on a ministry team. It’s easy to assume everyone is in sync and knows what is happening and why, but that isn’t always the case. Instead what we should be doing is taking the time to communicate with one another often and as clearly as possible. This should never be used to speak down to anyone but instead to make sure your teammates are all on the same page. It also helps you to make sure that what is communicated is consistent and understood.

Communication should be a high value and it should be something that helps to strengthen and empower your team. Eventually the communication will ensure that your team works better and smoother as you become a stronger organism that is united in its goal(s).

Set clear metrics and expectations.

There have definitely been moments in my career that I haven’t clearly let my teams know of my expectations. I have also held myself to higher expectations, which I then subconsciously impose on my team. It took a few times of stumbling and causing unnecessary hurt and struggles before I began to realize this point.

Being able to articulate the expectations you have for the team, for them as individuals, and for your department, is huge as it puts everyone on an even playing field. By setting clear metrics it also helps your team to know the goals you have for them and what their reviews will be based upon. You are cultivating a fair foundation to help shape, grow, and pour into your team.

Challenge and celebrate one another.

This is something that will not only help your team to excel and use their gifts, but it will also allow for there to be room for growth. We don’t often like to be challenged because it may mean we need to reflect and understand that we might have missed a mark we strove to achieve. But if we can can challenge one another in love and dignity we will see our teams rise to the occasion and excel.

However, it has to be about more than just challenging one another. We must also celebrate one another. When a teammate excels or meets or exceeds a goal, celebrate that victory. When a teammate steps up, recognize them. When someone goes above and beyond, be the first person to encourage them and celebrate them both in private and in public. These moments will show your team and those they minister to that they are valuable and needed on the team.

Helping Seniors Move Beyond Youth Group

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Have you noticed a decline in students attending church after they graduate from high school? Have you observed a lack of interest in your graduates when it comes to being a part of the church? Have your seniors or graduates disconnected or walked away from the church?

I don’t think this is a phenomena that is central to only my students or even to this day and age. Studies consistently show that students will walk away from the church post graduation if they are not connected well and don’t have consistent spiritual mentors walking with them. So what are we doing to help students remain in the church post-graduation? Today my desire is to hopefully share some insight and tips that may help retain your students beyond high school. I am not perfect at this and I am still working through all of this in my own ministry. But perhaps these thoughts will help all of us critically think through and develop ways and opportunities to retain our seniors and graduates.

Connect them with college-aged peers.

In talking with current seniors it became apparent how difficult the transition to college can be. They don’t have the same friend group, some of their peers won’t be around as they go to different schools, and they are trying to break into social circles. All of these paired with the normal tensions that come from trying to be part of a new dynamic and social group make this a difficult time of transition for students.

By connecting them with college-aged students you are helping to break some of the barriers that exist. Set up social gatherings to connect students with one another. Encourage your college student leaders to reach out to the seniors. Host seniors at the college ministry throughout the year. These moments will help students connect with one another and ease the transition.

Connect them with college ministry and leaders.

This is something you can do regardless of whether seniors are staying in your community or going away for school or work. If students are staying in the area, look to connect them with the college ministry and leaders in your church. Find ways to connect them and facilitate fellowship to grow community and relationships. The more you can connect them and build intentional moments for relational community the better connected they will be and the greater the potential for spiritual growth and maturity.

Should your student(s) go away for college, talk to them about the importance of connecting to a college ministry and to a local church. Connect with people to the best of your ability whether via networks or social media connections to find options for your students. Also consider setting up an account on Every Student Sent to find options for your students regardless of where they decide to go. If you are able, help build the connection by reaching out to the ministries and churches for your student and helping them know and connect with the student that is going to be heading to the new community.

Find ways to connect them with broader church life.

Often when students graduate from youth group they take one of their first real steps into church life. Many students don’t or won’t attend church services for a litany of reasons (it’s boring, it doesn’t relate to them, their friends don’t go, etc.). But if you go above and beyond to help them see church as more than a singular program or ministry you will be doing them a huge service.

Set up times for your whole youth program to be a part of the church services. Encourage your worship leaders and preachers to connect and relate to your students throughout each service. Have small groups attend various church events including social and serving opportunities. Challenge your students to serve and be a part of body life. Individually these aren’t fix-alls, but together they afford opportunities for your students, and your seniors especially, to connect and grow in the broader church life.

Help them see what community looks like.

Students love community but often struggle to identify healthy Christian community outside of youth group circles. Look to challenge them to engage in various aspects of community outside of youth group. Encourage them to jump into a small group outside of your program. Encourage their youth group leaders to connect them in larger circles that they are involved in. Help them to go to and participate in church services and to begin serving. When students serve they take ownership and when they have ownership they are more prone to be involved for the long term. Finally, connect them with church staff and leadership outside of yourself. Doing this helps them to connect, grow, and see the bigger picture. This generates buy-in and understanding which will help them know they belong and are loved.

Challenge your students to make their faith their own.

This should be something we are encouraging our students to do throughout their time in youth group, but this is pivotal for student who are graduating. One of the greatest gifts you can give to your seniors is the ability for them to test the waters, ask questions, and apply their faith to their lives. So seek to teach them how faith is lived out. Show them the ways that their faith transforms them. Walk with them as they ask questions and challenge the status quo. Doing this well will help your students take tangible steps toward living as an authentic disciple of Jesus and will allow for their faith to become real for them.

Help! I Feel Ill-Equipped!

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Have you ever had a hard day? Was it ever compounded by the reality of a lack of training or knowledge? Has there ever been a conversation or question where you had no idea how to respond or engage?

Perhaps it was when a mom came into your office and shared that her husband was abusive. Maybe it was a student who shared they are thinking of transitioning. Perhaps a student shared about the propensity to self-harm and that they’ve thought about taking their own life. Maybe there was a suicide in your community or your group and people have come to you for help and guidance all while you are grieving.

If you haven’t been in a situation or context where you weren’t prepared for what unfolded, I can tell you there will be moments in your life that this will happen. I don’t say that to instill fear, doubt, or worry, but to be a realist and help us understand there will be times we are unprepared or ill-equipped. The goal is to be better prepared so we can respond well when they do happen.

These types of issues should give us pause to think through our training and knowledge, and also force us to acknowledge where we are lacking in our training and skill set. The reality is we cannot master all areas and we cannot be all things to all people. So what are we to do in moments like these? Let me offer a few helpful thoughts.

Know your resources.

One of the best things you can do to help yourself be more prepared and equipped to handle various circumstances is to know and utilize your resources. Get to know the various agencies in your community including but not limited to emergency services, counselors, other pastors, crisis agencies, various hotline numbers, doctors and nurses, and therapists. When you are networked in this way, you have more resources and referrals at your disposal that will help you offer better and more holistic care for your people.

Study areas you are weak in.

This is a big one for anyone in ministry. We should always seek to be lifelong learners and in doing so, we should seek to grow in areas we are lacking. Many ministers are referred to as counselors, but most of us are not trained counselors and our experience in that area is lacking. So I would encourage you that should you be lacking in an area, seek to grow in it.

Whether it is counseling, homiletical practice, developing leaders, formulating small groups, or any other area that is a part of your purview, seek out resources and opportunities to help you grow. Read books, meet with mentors, take classes, listen to podcasts, meet with people who are skilled and trained in those areas, and never stop learning. In doing this you will become not only more trained in those areas but you will also become a better minister as you better understand your craft and how to care for others.

Talk to experts.

This is something that is incredibly helpful and goes hand in hand with studying and seeking to be a learner, but it is a little more tangible. Seek to gain insight from experts in various fields. Talk to counselors about how they would approach various topics. Ask for advice and guidance in how to care for people. Talk to crisis intervention specialists and ask how you can help students and families in a time of crisis and what you should and should not do or say. Talk to health experts about how to care well for students who are struggling with different health issues. If these experts are not readily available in your community, consider reaching out to different networks and finding ways to connect and engage with experts elsewhere.

Be willing to just listen.

Often when people come to us to talk about what is going on in their lives they aren’t coming to look for all the answers right away. People come because they need someone to just listen and be present with them. So practice listening well and seeking to be fully present when someone comes to you. Whether it is by turning off distractions like your phone, taking notes, making eye contact, or all of the above, listening and being present in those moments will allow you to better care for and understand how to afford more holistic care.

Manage your time.

Handling these types of situations can be difficult and time consuming. There really isn’t a way to set aside your time in advance for these moments because they are often organic situations that happen as things manifest. But as these situations occur you will find that you want to be all-in and that is a good thing, but when we do that we may find ourselves being overwhelmed and depleted because of how much we give. So let me encourage you to think through how and when you can give of yourself. Know your time limitations and what you can give. It won’t always be convenient when these conversations happen, but if you structure your schedule well, you will be able to identify how much time you can give and when you can give it.

Find a way to decompress and refresh.

The truth is that these moments are heavy and difficult to carry. I would love to tell you that the more equipped, resourced, and prepared that you are, the easier these moments will become. But that isn’t true. Walking with and shepherding people involves all of who you are. Your heart will break, you will empathize and sympathize in a variety of ways, you will weep and rejoice, you will ask questions, and watch poor choices being made. We may be able to compartmentalize one circumstance or moment, but added ones compound our own hurt and emotions.

So in order to handle this well and to continue leading and caring for your people, you must find ways to decompress and refresh. Find what encourages and renews you and engage with those areas and make them a priority. Talk to someone about what is going on. Meet with a counselor regularly. Take breaks. Set boundaries. Putting these aspects into place will enable you to better care for yourself as you care for others.

Responding Well to a Crisis

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Working in both security and various ministries, I have witnessed or been involved in a variety of crises. Whether it was treating a compound fracture, being pastor-on-call when a deacon and father passed from a sudden heart attack, caring for a family who’s loved one took their life, administering first aid to a twisted knee, handling a mental health crisis, or ensuring a leader suffering a heart attack stayed conscious while EMTs arrived, there are moments in all of our lives that will be crisis moments. We must be prepared to step into them well.

Not all of us will have the same skillset or training, but God has uniquely and divinely equipped and positioned each of us to be present in those moments for an express purpose. I believe that in order to truly handle those moments and situations well, we must be prepared and knowledgeable so we can care well for our people.

Today I want to provide you with some ways to prepare (as best we can) for crisis moments by helping us think through steps before, during, and after the crisis that will help us best respond and minister to the people under our care. I will say this though: these steps do not make you a crisis negotiator nor afford you any special training or ability to be something we are not. In many crisis moments referral is necessary as we are not equipped to handle various things. This is simply meant to help you think through how you respond and are equipped as we know that we will experience these moments in our lives.

Pre-crisis.

Know your team. This is so important because knowing who is on your team and their skillset allows you to be prepared for various circumstances. Perhaps you have a mental health counselor, or an EMT, or a nurse on your team. Knowing these people allows you to gain knowledge and insight from them, to empower them to take the lead in crisis situations, and helps your leaders take more ownership because they are seen and empowered to lead.

Know your networks. This is one of the most important things you can do before a crisis. If you know the people, agencies, and services that are provided in your community, you will be better suited to know how to respond and who to respond to. Knowing the counselors in your community and building a relationship with them allow you to help people better. Knowing the crisis hotline and helpful, caring, knowledgeable health professionals means you can bring a trusted resource and needed care to your people. Knowing the police officers, EMTs, and firefighters means that you not only can advocate for and care for first responders, but can also help them know and love your people and vice versa. When you build a network you are building a trusting and caring community and you can be a bridge to the person who is experiencing the crisis by connecting them to someone you know and trust.

Be educated. Whether it is by taking a CPR and first aid course, reading or listening to trusted resources, furthering your academic education, or talking with a professional, make sure to continue to grow in your knowledge and expertise. The more you know the better suited you will be to care for people and respond to a crisis.

During the crisis.

Stay calm. This is huge. As a leader, your level of intensity, panic, or calm will reflect outward to your people and the person experiencing the crisis. Think about this: if a fire alarm goes off and you start freaking out and yelling “we are all going to die,” your people may not respond well. But if you keep a cool head and direct people out, making sure they are safe, then your people will reflect your resolve and peace. This is true in any crisis situation, so always seek to remain calm. Now I will say this: it is okay to feel the intensity and adrenalin within yourself, but don’t let that be reflected outward. Should a student call you and say they have a plan to take their life, it is okay to feel all the things and begin to make a plan of intervention. But don’t let the intensity or panic reflect in your voice or in your actions.

Remember and rely on your training. This goes hand-in-hand with staying calm. The more training you have the calmer you will be in a situation. Sometimes when a crisis develops it is helpful to simply pause and breathe for 3-5 seconds and calm your heart as you assess what is happening. As you assess remember your training and step in and respond to the best of your ability.

Bring in necessary people. This goes back to knowing your team. You may have some training or equipping, but there may be others who are better suited to respond. I’ve had various types of training when it comes to handling first aid and crises, but if someone is hurt I am defaulting to the nurses and doctors in my program. Their training and education is much greater than mine and they can handle the situation in better ways.

Contact the necessary people and/or agencies. This is paramount. If there is a fire we all know to call 911, but do you know who to call in a mental health crisis? What about in the event of a power outage? What if there is a tornado or hurricane? Knowing who to call and when is key in a crisis, and honestly something that all leaders of a ministry should know and equip their volunteers with as well.

Pray. This is something that you as the primary responder should be doing throughout the crisis, but I would also encourage you to call your leaders and people in your ministry to pray as well. You may not always have that luxury as some crisis moments are between you and just the individual, but if a crisis happens in a public setting like your youth group, encourage your leaders to pull people away from the crisis (nothing elevates stress and embarrassment like a crowd hovering) and have them pray for what is happening.

Care for your people. Let the person(s) involved in the crisis know that you love them and are there for them. Be a calming presence and allow the peace that God affords us to be reflected through you to them. Also, if you aren’t the primary responder, make sure to care for the other people at the crisis. If a nurse steps in, care for the friends of the individual. Pray, read scripture, cry together, and walk with them.

Post-crisis.

Continue to care for your people. Sometimes after a crisis has been handled and the appropriate people and agencies contacted, it may seem easier to assume our job is done. But honestly your job is only just beginning. Continuing to care for your people, those who had the crisis and those affected by it, is paramount. As you continue to follow up, speak love and truth, and minister to people, you will be showing them the power, peace, and love of God.

Stay involved to the appropriate degree. As you continue to care for people, it is also important to know your role. It is easy to for us to want to care and be involved, but there are only so many degrees to which we can do so. Trying to get involved in the counseling sessions after a mental health crisis could muddy the waters. But continuing to care for and minister to that person is key. Trying to get into an operating room isn’t allowed, but sitting with the family and being present is hugely important. Seek to find a balance to the level of involvement that enables you to care well for others.

Know your limitations. While care and involvement are good things, it is also helpful to know our place and our limitations. Sometimes we can be prone to inserting ourselves into situations that don’t warrant our involvement, or exhausting ourselves through our efforts to stay involved. So know your skillset, know how you can be of the best help, and know when to step back and let others handle the situation. This will help you make sure that your people receive the best possible care and allow you to breathe and find peace in the midst of the aftermath of the crisis.

Pray. Prayer is something that should continue to be a part of this journey. Pray for your people. Pray for everyone involved. Pray for continued treatment and helpful results. Pray for healing and resolution. Pray for peace and for people to see and trust Jesus. As you pray continue to trust God and rely on Him to bring healing and restoration to this moment.

Talk to a counselor or a trusted person for decompression. This is more about self-care. As someone who has been in too many traumatic situations to count, I know the weight they can put on you. The emotional, physical, psychological, and even spiritual weight that can come from these events can feel overwhelming and crippling. So make sure to talk to someone and process through what has happened. Release the emotions, talk through what happened, and process your thoughts. Doing this will help you heal and be a better minister to those in your care.

It’s Okay to Say No

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Often I think we fall into the cycle of saying “yes” in ministry. Can you make this event work: yes. Can you stay late and do a counseling session: yes. Can you work over 50 hours a week: yes. Can you sacrifice your physical, emotional, mental, and spiritual health for the sake of your job and calling: yes. Will you forsake your time, time with family and friends, building a healthier or healthy marriage to meet the demands of your job: yes.

What I believe we often fail to realize is that it is okay to say no. No is not a four letter word, even in ministry. It is healthy and needed and we must find ways to utilize it in a proactive and beneficial manner. If we don’t learn to say no now, we could actually become burnt out, bitter, or even turn our backs on the the church. Learning that saying no is healthy and appropriate will help us to sustain not only our time in ministry but be better ministers of the Gospel as a result. But the question remains: how do we do that well?

Don’t say no just to say no.

The first thing we need to understand about saying no is that you don’t say it just because you can. When you say no you should be saying it for a good and rational reason. Don’t say no simply to shut down a situation or person. Instead let there be a purpose and rationale to how and why you say it. Think about your priorities and what you will or need to say yes to. As you build these priorities it allows you to say no to certain things as you focus on what you need to say yes to. What you are doing is building a balanced and intentional focus in your life which allows you to not only care about others but also to care for yourself.

Be intentional and thoughtful when you say no.

It is easy when we say no to simply just state “no” to someone and be dismissive. I think we instead need to be thoughtful and caring as we say no to someone or something. Often those moments allow for us to be a shepherd to our people as we share the heart and intentionality behind our no. Perhaps a student asks you to go to their concert but you cannot due to a previous commitment. Just saying no is dismissive and communicates you don’t care to the student. But if you are able to explain that you can’t due to a prior commitment, you can then talk about perhaps going to another event or even seeing how else you can invest in the student. This gives the person you are saying no to an understanding that you do care and aren’t just casting them to the side. It is about caring for others even as you care for yourself.

Understand the legitimacy of why you are saying no.

Sometimes it is easy to feel bad or guilty when we say no. We feel we are letting people down or not doing our job or questioning who will help if we don’t. The first thing you need to understand is you are not the Savior. Your job isn’t to be all things to all people, but to be the person and minister God has called you to be. That doesn’t mean you dismiss everyone and everything, but instead you realize that since it doesn’t all rely upon you, you understand you can say no.

When you say no, do not feel bad for doing so. In fact, saying no to some things means you can say yes to others. Saying no to working on your day off allows you to say yes to your family and friends. Saying no to working unlimited extra hours is saying yes to longevity in ministry. Saying no to trying to counsel someone in an area you aren’t trained in is saying yes to getting them the help they need from a trained counselor. When you say no it is highlighting the priorities and focuses of your life, and those areas (i.e. family, rest, time with Jesus, etc.) are valid and necessary places for you to focus your time and energy. So be willing to say no when it is needed and understand that it is acceptable to do so.

Set and keep boundaries.

Often in ministry, leaders will continue to say yes which can lead to frustration, tension, or burnout. I think we do this with the best of intentions because we want to shepherd and care for our people, but if we are not balancing our lives, time, and energy, we will not be the leaders we need to be. Instead we need to set and keep healthy boundaries. It may be as simple as saying no to phone calls on your days off or no to texts during hours you aren’t at work.

When you set boundaries it is easy to focus on what you are saying no to, but you are also saying yes to the necessary priorities in your life. But you must also make sure that while setting these boundaries is a good thing, it is entirely different to keep them. We are willing to sacrifice boundaries that protect us and our families to care for our students, but if we don’t keep our boundaries we are hurting ourselves, those we love, and our students. Our lack of boundaries and honoring them teaches our students that they don’t need them and it can hinder them from becoming the disciples they need to be.

Be able to explain why you said no.

You may have people ask you why you said no to them or a circumstance. Instead of being dismissive, look to share the rationale and the why behind what you are saying. People want to know why you have said no or turned down an invitation because they want to know you see them and care about them. Be willing to enter those conversations even though they may not be easy. Telling a student you can’t watch them in their competition will be hard and pull at your heart strings because you love them. But when you can explain the why, it will allow for them to know you still love them and it isn’t personal. These moments help you to not only develop personally but also allow for you to disciple your people and help them grow as well.

How do you say “no” well, and how do you still care for people when you do?