Throughout my time in ministry I have become convinced that our volunteers are the lifeblood of our ministries. I’m sure many of you would agree with that statement and you have seen the fruit of having great volunteers on your team. Volunteers are amazing people because of the ways they sacrificially give of themselves, love their students, and continue to serve in ways that go above and beyond their obligations.
I think sometimes we can take what they do and who they are for granted. We don’t intend to but we can get into an groove where we just continue with the status quo. We function normally and may unintentionally forget to care at the level we should for them. But the thing we must understand is that our volunteers are vital to our ministry and without them we will not be able to continue in what we do. My hope with today’s post is to highlight five easy ways that you can intentionally care for and encourage your volunteers.
1. Pray for and with them.
Our leaders are real people who have real issues affecting them just like we do. So pause and give them space to share what you can pray for. Allow them to talk about what is going on: their struggles and difficulties, the victories and high points, their spiritual walk with Jesus, and anything else they want to share. Then take time to pray with them and remember to continue to pray for them. The powerful impact of prayer is one we cannot overstate and is one we need to lean into all the more to seek protection, care, and guidance for our leaders. Prayer helps our leaders be seen, known, and loved in a very powerful and real way. So make sure to pray for and with them often.
2. Ask and care about their life outside of ministry.
During my recent time away from ministry, I was able to meet with my volunteers and church members but I wasn’t able to talk about work. I’ll be honest with you and let you know meeting in this way at first was pretty hard for me. I had gotten into a rut where the majority of the time I spent with people was focused on how they were doing in the life of the church or in a specific ministry. For instance, I would always ask my leaders how their small group was, how their relationship with their co-leader was doing, or how I could improve our student ministry. But now I was forced to do away with that method of conversation and focus more on who they are personally.
I got to hear more about their families, their struggles, what was happening at their schools or jobs, and how they were handling all the changes that have been happening. And it was in those moments that I began to connect on a truly deeper level with my volunteers. I realized that I had fallen into a habit of being ministry-focused and not personally-focused.
Most of you probably already do this but if you don’t, let me encourage you to shift how you engage with your people. I never meant to dismiss their personal lives, I just got into a rhythm and didn’t shift. But now, my priority in meeting with leaders will be to care for them, and then to see how things are going in ministry. Doing this not only values your leaders but shows them that they mean more to you than just being a body who shows up to watch students at youth group.
3. Follow up and remember.
This is a big one that really encapsulates the first two points. When you remember what your leaders are going through and follow up with them, it truly makes them feel seen and heard. You are letting them know it wasn’t just checking off a to-do list when you met with them but truly a relationship. Knowing that someone truly cares about you and is willing to continue to see how you are doing is an aspect of leading in ministry that cannot be understated. It is in these moments that we not only validate our leaders but we highlight what the Body of Christ should truly be.
4. Send a note or card.
Sending someone a physical note or card is one of the best, and easiest, things you can do for your leaders. I think we all know how great it feels when we get a letter in the mail. It brings joy knowing that someone spent time writing out a heartfelt message and mailed it to us. I know I personally love seeing a letter amidst the advertisements and bills, and it makes me smile. Now imagine how your leaders would feel getting a note or card from you. Let me encourage you to not make it generic or simply ministry-focused, but to make it personal and relational. These are the moments that you truly get to value and encourage your people by letting them know you care. Never underestimate the power of a personal, handwritten note to your volunteers.
5. Champion them.
I believe all of these points are important, but I really believe this one is huge especially as it pertains to your ministry and the church as a whole. When you highlight your leaders publicly and talk about how awesome they are, it brings a whole new sense of ownership, validity, and relational equity to your volunteers. I love to talk about how awesome my volunteers are during youth group or in staff meetings. I want everyone to know how well they care for and minister to our students. And I want our leaders to know that I see what they are doing and I am eternally grateful for them.
So highlight them to your students. Talk about them to your supervisors. Make sure parents are aware of how awesome they are. And tell them personally. I love to share encouraging things I have seen when I meet one-on-one with a leader. I get to love on them and tell them how grateful I am for them, and it is awesome to see how encouraged they are by those moments.