5 Quick Tips for Encouraging Volunteers

Throughout my time in ministry I have become convinced that our volunteers are the lifeblood of our ministries. I’m sure many of you would agree with that statement and you have seen the fruit of having great volunteers on your team. Volunteers are amazing people because of the ways they sacrificially give of themselves, love their students, and continue to serve in ways that go above and beyond their obligations.

I think sometimes we can take what they do and who they are for granted. We don’t intend to but we can get into an groove where we just continue with the status quo. We function normally and may unintentionally forget to care at the level we should for them. But the thing we must understand is that our volunteers are vital to our ministry and without them we will not be able to continue in what we do. My hope with today’s post is to highlight five easy ways that you can intentionally care for and encourage your volunteers.

1. Pray for and with them.

Our leaders are real people who have real issues affecting them just like we do. So pause and give them space to share what you can pray for. Allow them to talk about what is going on: their struggles and difficulties, the victories and high points, their spiritual walk with Jesus, and anything else they want to share. Then take time to pray with them and remember to continue to pray for them. The powerful impact of prayer is one we cannot overstate and is one we need to lean into all the more to seek protection, care, and guidance for our leaders. Prayer helps our leaders be seen, known, and loved in a very powerful and real way. So make sure to pray for and with them often.

2. Ask and care about their life outside of ministry.

During my recent time away from ministry, I was able to meet with my volunteers and church members but I wasn’t able to talk about work. I’ll be honest with you and let you know meeting in this way at first was pretty hard for me. I had gotten into a rut where the majority of the time I spent with people was focused on how they were doing in the life of the church or in a specific ministry. For instance, I would always ask my leaders how their small group was, how their relationship with their co-leader was doing, or how I could improve our student ministry. But now I was forced to do away with that method of conversation and focus more on who they are personally.

I got to hear more about their families, their struggles, what was happening at their schools or jobs, and how they were handling all the changes that have been happening. And it was in those moments that I began to connect on a truly deeper level with my volunteers. I realized that I had fallen into a habit of being ministry-focused and not personally-focused.

Most of you probably already do this but if you don’t, let me encourage you to shift how you engage with your people. I never meant to dismiss their personal lives, I just got into a rhythm and didn’t shift. But now, my priority in meeting with leaders will be to care for them, and then to see how things are going in ministry. Doing this not only values your leaders but shows them that they mean more to you than just being a body who shows up to watch students at youth group.

3. Follow up and remember.

This is a big one that really encapsulates the first two points. When you remember what your leaders are going through and follow up with them, it truly makes them feel seen and heard. You are letting them know it wasn’t just checking off a to-do list when you met with them but truly a relationship. Knowing that someone truly cares about you and is willing to continue to see how you are doing is an aspect of leading in ministry that cannot be understated. It is in these moments that we not only validate our leaders but we highlight what the Body of Christ should truly be.

4. Send a note or card.

Sending someone a physical note or card is one of the best, and easiest, things you can do for your leaders. I think we all know how great it feels when we get a letter in the mail. It brings joy knowing that someone spent time writing out a heartfelt message and mailed it to us. I know I personally love seeing a letter amidst the advertisements and bills, and it makes me smile. Now imagine how your leaders would feel getting a note or card from you. Let me encourage you to not make it generic or simply ministry-focused, but to make it personal and relational. These are the moments that you truly get to value and encourage your people by letting them know you care. Never underestimate the power of a personal, handwritten note to your volunteers.

5. Champion them.

I believe all of these points are important, but I really believe this one is huge especially as it pertains to your ministry and the church as a whole. When you highlight your leaders publicly and talk about how awesome they are, it brings a whole new sense of ownership, validity, and relational equity to your volunteers. I love to talk about how awesome my volunteers are during youth group or in staff meetings. I want everyone to know how well they care for and minister to our students. And I want our leaders to know that I see what they are doing and I am eternally grateful for them.

So highlight them to your students. Talk about them to your supervisors. Make sure parents are aware of how awesome they are. And tell them personally. I love to share encouraging things I have seen when I meet one-on-one with a leader. I get to love on them and tell them how grateful I am for them, and it is awesome to see how encouraged they are by those moments.

How do you encourage your leaders?

Words of Advice for Couples Starting Out in Ministry

This month we celebrated our ninth anniversary of being married. As we have reflected on the last nine years of marriage and fifteen of knowing one another, we have become acutely aware of things we wished we had known starting out in ministry together.

Within the last month of our engagement Nick lost his job. During our first month of marriage, we moved into our first home together, Nick got his first full time ministry position, and began commuting an hour and a half to his new job. About a month later we moved to our second place in a brand new town, Elise went from working in an office to working remotely, and Nick began working fifty to sixty hours a week.

The rest of that first year was filled with so many other unique challenges and blessings, and each of them forced us to grow and mature together. Looking back on that time there are so many realities and truths we wish we had known then that we have learned along the way, and we wanted to share with you a few tips to help you succeed not just in your marriage but also in your ministry as a couple.

Prioritize your relationship.

If I (Nick) am being honest, this was a struggle during our first couple of years of marriage because of my job and all of its commitments. I had my first full-time ministry position and it demanded a lot of my time. I was working sixty hours or more a week, my days off were not matched with Elise’s, and there way too many moments when we would simply see each other before we went to bed.

Looking back I truly wish I had prioritized our relationship over the ministry I was serving. Ultimately those first couple of years added much more weight and difficulty than we should have had, but I did not stand up and start making changes until a couple of years in.

Ministry is a calling from God but our relationship with our spouse should be our first priority after our relationship with God. Ministry then is a tertiary priority in the grand scheme of our lives. Let me encourage you to learn from my missteps and put your relationship with your spouse first. Prioritize time together. Make date nights a non-negotiable. Continue to go out on dates and vacations. Stop doing work at home. Spend time together and find ways to retreat and be with one another.

Listen well.

I don’t know if you are like me (Nick) or not, but there have been times when I would come home from work and just feel done. After being around people all day I don’t talk much and sometimes I am guilty of switching off. But there are also days that I would come home and I was/am a fire hose of words. I just dump everything on Elise and go a mile a minute when I am talking.

Neither of those options are beneficial to our relationship. I either am not listening or halfheartedly listening to Elise in the first scenario or I am doing all the talking and none of the listening in the second. What I have learned throughout our years of being together is that focusing on our relationship and truly listening to Elise is so important. When you allow your spouse to share about their day, you are prioritizing them and your relationship. You are highlighting that they and their day are just as important as yours. My advice would be to always seek to find balance in listening which means considering what and how much you say.

Over-communicate.

In light of what I just shared above, this may seem counterproductive. But hear me out: I am not saying that you need to talk all the time and that your relationship is simply both of you competing for time to talk. I am saying that a priority in your relationship should be communicating often and clearly about what is going on. Early on, I didn’t communicate all of the things that I needed to do for my job. In fact it would often be last minute where I would say things like “well, it’s time for me to go to work” without having shared my working hours previously. And honestly, that is the quickest way to devalue your spouse and make them feel like they aren’t a valid member of the relationship.

Instead, let me encourage you to over-communicate. Make sure your spouse knows your schedule. Communicate about what you have going on, who you are meeting with, ministry events, and your commitments. This is even more important if your spouse isn’t serving with you. One of the best ways to do this is through a shared calendar. We use Google Calendar and it is awesome! It has truly helped us be on the same page and to know what is going on. But at the same time, this cannot be your catch all. While a calendar is helpful, it is not a replacement for a true conversation that values the other person by sharing life and happenings with them.

Be honest.

Sometimes in relationships it is easy to just pretend that everything is okay. This doesn’t come from a malicious place or out of a desire to be deceitful, but more out of protection for our spouse. We think that by not sharing and avoiding the realities that we are facing, we are somehow sparing them further pain and struggle. But the truth is that the more we do that, the more distance and tension we are adding to the relationship.

I have struggled for years sharing how I am feeling with Elise. Not because I am trying to hide anything but that is just not how I was raised and with extensive trauma (ministry and personal) in my past, I don’t always know how to share. But as I have walked through this most recent season of struggling with mental health, I have come away with a renewed passion for how important honesty and transparency is in marriage.

As you are honest with one another it allows you to have not only a place of refuge and encouragement, but also someone who loves and supports you. Being honest strengthens the bond you and your spouse have and enables you to engage with anything because you know that you are always for one another.

Encourage and challenge one another.

Another key aspect to remember is that you and your spouse are a team and as such, you should be for one another. One of the ways Elise always is for me is by encouraging me and challenging me to utilize my gifts fully. I can often talk down about myself or the skills God has given to me, but Elise constantly encourages me and challenges me to reach my full potential. It is easy when you are first married to do this, but often as time goes on this can fade because we assume our spouse knows how we feel about them.

One of the best ways you can truly care for and support your spouse is by being in their corner. Help them to see the good. Encourage them and speak highly of them. Challenge them to grow and see their gifting from God. As you continue to be more supportive and encouraging to your spouse you will see the greater opportunity for growth and depth within your relationship with one another and with God.

Surrender your expectations.

Before setting off on a journey of marriage–and ministry–it’s normal to have expectations of how you think things should or will go. If you’re like us and you went to Bible college, you may think you have a pretty good understanding of ministry, theology, and how to “be a good Christian.” The reality is that college or seminary can only give you so much information. A lot of life, marriage, and ministry involves learning along the way. You will discover things and have experiences you never could’ve prepared for, and things will be both beautifully amazing and crushingly difficult.

Our encouragement is to let go of expectations, and the need to control. Instead, hold everything in an open hand to God and seek to learn and grow from what He is doing. He will give you the skills and abilities you need and His strength will carry you through both the difficult and the amazing. And let this apply to your spouse as well. Don’t look for ways to control them, instead strive to love them for who they are, celebrating their unique complexities as designed by God. We all long to be loved for who we are, and that is something we can seek to offer each other. As we do that, we create a safe space for each other to be shaped by a loving God as we individually and collectively seek to become more like Christ.

How to Handle Conflict

What is your go-to response when it comes to conflict? Are you an avoider or more direct in your confrontations? Does it weigh on you or do you just push it deep down to a place where it doesn’t seem to matter anymore? Does conflict terrify you or excite you?

No matter how you may have answered those questions, the truth of the matter is that conflict is unavoidable. I am not saying that we should seek out conflict, but we must recognize that conflict is part of the tension of living in a post-fall world. When broken people share life together, there will be conflict. The question we must wrestle with is this: how do we handle conflict?

Before we go any further, I want to make a few–what I would say are obvious but often forgotten–statements about conflict:

  1. You can only handle your approach and response. You are not responsible for the other person, but you are responsible for how you engage and interact.
  2. Prayer and going to the throne of God before any conflict that you know is going to happen is paramount. Just as going to God every day is paramount. We often run to God when there is going to be a conflict, but our response should be to run to God regardless. We must ask Him to work in our lives and relationships in an ongoing way to help us mediate and handle circumstances in order to prevent unhealthy conflict.
  3. Consider what part you play in the conflict. Self-reflection is always beneficial, but even more so when it comes to conflict. It is important to think about what we are contributing, both helpful and detrimental, to a conflict. So pause, reflect, and prayerfully think about how your words, attitudes, and actions are helping to resolve or hindering the conflict.

So how do we handle conflict well? Here are a few ways that I have learned (often the hard way) on how we can handle conflict and move forward well.

Be honest and clear.

Often in conflicts we tend to speak in absolutes, minimize what is going on, and don’t often say what needs to be said. What we should be doing instead is sharing what is true and the way it is effecting us. We must be honest about how we feel and how things have been received. But we must also be clear and concise and not allow for absolutes or our emotions to drive us toward negative responses or engagements. Instead, speak honestly and clearly.

Handle your emotions.

If you are like me and can feel the passion and pressure manifest in your core in conversations and conflicts, then you know how easy it can be to not handle your emotions. But allowing your emotions rather than clarity and wisdom to drive your engagements with others can be problematic. It can lead you to be rash, critical, and at times hurtful. So instead look to address your emotions and be honest about them in conversation, but also be aware enough not allow your emotions to dictate all that you do and say.

Be humble.

Conflict can be incredibly humbling especially if it makes you aware of your own shortcomings or errors. So as you engage in conflict do so with a spirit of humility. Do not presume this to mean that you just need to take your licks and continue to do so. But do understand that being humble means approaching the conflict with a willingness to hear the other person, grow personally, and be willing to admit wrongs.

Always see the other party as someone created in the image of God.

Sometimes in conflict it is easy to see the other person(s) as the problem or even as our enemy. But that is not what a biblical approach to conflict should look like. Imagine for a moment what would have happened if Cain had seen Able as his brother created in God’s image rather than someone who showed him up and became an obstacle to remove. We would be reading a very different narrative in Genesis 4, and honestly our method for conflict resolution would have a much better example to follow. So instead of seeing someone as an obstacle, see them as a child of God made in His image and allow for that to help curate your approach to conflict resolution.

Realize that your resolution may not be the right one.

Have you ever entered a meeting convinced that your way was the right and only way to do something? I know I have. I come in with an idea and a belief that it is the best solution, and when it hasn’t been taken as such it is defeating and deflating. I believe that’s also how we approach conflict at times. We come in believing we have the right solution and when it doesn’t go our way we see it as a defeat. But the problem is that we are approaching these moments as a battle to win not a conversation to be walked through. That means we need to approach them with open hands understanding our resolution may not be the best or right right one, and that is okay. Instead be willing to accept another route and engage with the conflict holistically.

Watch your language.

This is key both within the conflict and outside of it. Words are extremely powerful and can either be helpful or harmful. How are you speaking to and about that person? We can be prone to gossip, both intentionally and unintentionally, therefore, we can severely harm relationships. But we can be even more prone to say hurtful things in the midst of the confrontation because our emotions get the better of us. Instead of allowing your language to be harmful, seek to edify, challenge, build up, and encourage one another. Doing so in all moments will actually help your heart be in the right space when you have those difficult conversations.

Mind your spheres.

This is something that I think many of us (myself included) struggle with. Living in community with others means that often times our relationships and engagements overlap. And because of that reality, we often share things with people outside of the appropriate spheres. Perhaps you have a conflict with your boss; it would be inappropriate for you to share with all your volunteers why he is a horrible boss because that will cause dissension and frustration within the church. Remember that your priority is unity within the body, so seek to handle conflict in a way that builds, rather than tears down that unity.

When it comes to conflict, what manner of resolution has been most helpful for you?

Book Review: Attacking Anxiety

Would you say that your students struggle with anxiety, depression, or panic attacks? Have you witnessed the weight that your students are carrying? Have students shared how overwhelmed or burdened they are? What about you? How are you doing? Would you say your mental, emotional, and spiritual health are all doing well?

Recently I had shared about being on a mental health break from my job, and during my time away I read a recommended book by Shawn Johnson called Attacking Anxiety. This is a book I would highly recommend for anyone regardless of whether you are struggling personally or have people under your care who are.

The truth is that we will always come in contact with someone who may be struggling and this book provides insight, wisdom, tools, and resources we can use to help ourselves and others. This is a very personal book for me because it truly put into words the feelings, emotions, and thoughts I didn’t know how to express during my recent bout with mental health. I can say with extreme confidence that this is a book everyone leading in ministry (especially with students) should be reading.

Attacking Anxiety isn’t another self-help book, but instead is a very personal and reflective account from Shawn about his own struggle with anxiety, depression, and panic attacks. Shawn draws from his own story and struggles to help the reader fully understand the realities of mental health. But as he tells his story, he also highlights the ways in which we can have victory over the struggles we face.

Shawn acknowledges that this isn’t a “one-size fits all” approach, but the tools and resources that he shares are simply that: ways for us to helpfully and hopefully engage with our own mental health or those with whom we do life. It is a refreshing read that helps us understand that mental health is a complex issue and that the ways to address it are multifaceted and include God and our relationship with Him, counseling, medication, self-awareness, and much more. Shawn doesn’t dismiss one aspect or treatment for another but instead helps the reader to understand how unique and complex this issue is, and provides the reader with much-needed insight and resources.

The book is broken down into four sections: Know, Start, Stop, and Remember. The Know section is designed to help the reader understand that what they are going through isn’t something that only they have ever struggled with and that they aren’t alone. This section is truly meant to help the reader have hope even when life seems hopeless. The Start portion is all about the reader taking steps to fight back. Shawn highlights how mental health can be crippling but this was never God’s design or intent for humanity. Struggling with mental health is a direct result of the Fall, and because of that Satan loves to corrupt our minds and make us believe it is our fault, that we are the problem, and we are alone. Shawn challenges the reader to fight back against these lies and he outlines way we can do just that. This section alone is worth purchasing the book for as it helped me think through how I was responding to my own circumstances, and when I put these tools to work it helped immensely. My anxiety and depression didn’t magically disappear, but it became manageable and allowed for me to see how many supporters and advocates I truly have.

Section three, Stop, is helpful for anyone and everyone regardless of whether you are struggling with mental health. Shawn highlights things we need to Stop doing because they are actually keeping us from becoming fully healthy. Some of the areas he talks about include pretending that everything is okay, admitting if we are holding onto past hurt and unforgiveness, a desire to perform for critics, and comparison. Even as I reread this list, I am struck by how important and insightful each of these areas are for everyone regardless of their mental health. Holding onto these aspects and responses doesn’t mean we struggle with mental health, but prolonged engagement with them will undoubtedly affect your mental health in one way or another.

In the final section of his book, Shawn challenges us to remember that God is with us, God is working, and God has a plan. So often in mental health struggles we forget these truths. We forget that God hasn’t left us alone and that He is working all things out. In the thickness of the struggle we often miss that God is at work and sustaining us, and it is in this last section that Shawn reminds us of who our God is and the love He has for us. We are not alone, we are not forgotten. Instead we are deeply known, loved, and sustained. The section focuses on the hope we have and the reminder to rely upon God even in our darkest moments.

If you need one more reason to love this book, then don’t stop at the last section but continue on to the appendix. Here Shawn provides a very practical resource entitled “Panic Attack Survival Guide.” In the appendix we are given practical ways to move through a panic attack but Shawn also provides an additional guide for those who have loved ones going through a panic attack and how to love and care for them in the midst of it. This resource is invaluable and totally worth the cost of the book just to obtain this piece.

So if you’re wondering whether or not you should read this book, the answer is a resounding yes! The resources alone make the book worth purchasing and reading, but the additional information and insight into mental health are just as worthwhile. So let me encourage you to go out and purchase your copy today and use it to help yourself and others on their mental health journey.