Tag: help

Quick Tip: Connecting with Your Audience

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When it comes to public speaking we must recognize that while God has gifted us to connect verbally with others, there is also a craft and skill set that comes with it. Any communicator who has been active for a long period of time knows the benefits of connecting with an audience as this will help in effectively communicating God’s Word to those with whom we are engaging.

As communicators of the Gospel we have an obligation to communicate truth and to help our audience not only understand but also apply that truth to their lives. Being able to connect with our people helps our message take root and grab ahold of their hearts and help to transform their lives.

So what are some effective ways to connect with your audience?

Know who you’re communicating with.

Whether you’re speaking to your youth group, at a retreat or camp, or in a church service, the more you know about your audience the better suited you are to connect with them and connect the Gospel to their lives.

Be personal.

Sometimes speakers just come to speak. And while that may be fine in certain environments, we can look at some of the great communicators throughout history and see that being personal helps to connect with our audiences. This is especially true when communicating with younger generations and new environments as it makes you real and relatable.

Tell stories.

Stories are a great way to connect with your audience because they can help to make truths understandable and provide insight into how to apply them. When you tell stories always be courteous, intentional, and clear in how you tell and the point(s) you trying to make. (Read more on storytelling here.)

Use props.

Let me be clear here: use props intentionally. Don’t use props just to have something on stage with you or if it’s a weak connection to your point. A prop should always be something that intentionally connects to the message and will help the audience remember what you were communicating.

Be yourself.

Don’t try to be a replica of another preacher, communicator, or influencer. Be who God designed you to be and let Him work in and through you as you communicate.

Have fun.

One of the best things you can do when attempting to connect with your audience is to have fun. Smile, laugh, be engage with your material, relate to the audience, and be willing even laugh at yourself. Having fun helps you to relax and helps your audience see you as an authentic communicator who is more than just another talking head.

5 Tips for Conducting a Review

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How do you feel about reviews? You may have read the title to this post and thought, “I’ve never had a review before!” Or perhaps your thoughts were more along the lines of, “Reviews suck, and I am always blindsided by them.” Or maybe you thought, “I’ve never given a review before and it’s never been modeled for me.”

Reviews, well, they get mixed reviews (pun intended). Some people love them and others hate them. For some it fills them with dread and for others they long to finally have one. The reality is that reviews in and of themselves are neutral. It’s what we do with them that allow them to be positive or negative, both in how they are executed and in how they are received.

Today’s post is all about helping you think through how to give a productive review to your team member(s). And even if you don’t have a paid staff, you can use these insights to help you proactively walk with, encourage, shape, and disciple your volunteers and even your student leaders.

1. Reviews should never be a surprise nor should the content.

I don’t know how your reviews have gone but I’ve sat in several where something is shared that completely caught me off guard. Sometimes it was positive and sometimes it was negative. But when those moments happen it can often feel surprising, isolating, debilitating, and even make us doubt our calling and career.

Whatever you share should be things, goals, challenges, and feedback of which your teammate is already aware. Reviews aren’t an opportunity to dump some new critique or rebuke but instead an opportunity to facilitate growth, empower your people, highlight achievements, and help them develop their skills and ministry.

2. Review the year and set goals.

Another aspect of giving a review is doing exactly what it says: reviewing the past year or set time frame. When you take time to look back and review the year you can focus in on victories and celebratory moments, and you can highlight areas where growth is needed. It also allows you to think and dream about what the next year will hold, which gives you the structure for setting and implementing goals. Goals are a great way to provide focus, intentionality, and mission to the review and to help your teammate grow and excel in their position.

3. Allow the review to be relational.

I have sat in too many reviews that have felt clinical. It’s felt one sided and as if the reviewer didn’t even know me as an individual or ministry partner. That isn’t how a review should be. Yes, there are aspects of you being the supervisor and the person being reviewed an employee, but that shouldn’t remove the intentional relational component.

You should be a shepherd in your entire role and that includes when you review people. You should still seek to love and care for them, to understand and hear them, and to be for them. When you approach the review from a relational perspective you have helped both sides to flourish.

4. Communicate care and growth.

Part of giving a review is being honest: honest in what they have done well and honest in helping them to see growth areas. This isn’t always easy and it can feel kind of crappy at times, but if you truly care about your teammate you want to help them flourish and grow. So even as you identify growth areas, do it from a position of love and care. Don’t be accusatory or aggressive, instead highlight what you have seen, how you care for them, and a path to flourishing.

5. Pray for them.

This is a big piece that I’ve been incorporating into my reviews over recent years. When a review is relational and personal, seek to care for your teammate in a holistic way. Ask how they are doing, what has gone well for them over the past year in ministry and personally, ask what has been difficult, seek to understand how you can shepherd them better, and then ask how you can pray for them. Inviting them into the process and showing that you love and care about them makes this review much more relational and allows you to truly care for your people.

Quick Tip: Finding Community

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Last week we kicked off the Quick Tip series and we talked about the importance of community. But that very tip begs us to ask a follow up question: how do we find community? Or maybe we should be asking a second question of where do we find community?

Community is something that we were all created for by our communal God. The very fact that God is three in one shows us that He is not only designed for community but the epitome of community. He is the very definition of community and when He created humanity in Genesis, He created us for it as well.

With that being said, community can often be difficult for those of us in ministry. We are often surrounded by people, but ministers often feel the most unknown or unseen. Everyone knows us and considers us their friend, but it can often be difficult to find friends ourselves.

With that being said we must remember that without effective and meaningful community we cannot be effective in our calling. So how and where do we find community? Let me share six quick ways we can do this.

1. Participate in a small group at your church where you are not the leader and can just be yourself without expectations.

2. Join a cohort or coaching community.

3. Utilize Facebook groups and other social media networks to not only find online community but community that physically gathers together.

4. Build friendships with your neighbors.

5. Find local groups, organizations, and opportunities in your community.

6. Participate in a youth worker network.

What are some ways you’ve found community in your life and ministry?

Quick Tip: Building Community

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Today we are starting a new series that we will pick up intermittently throughout the year called “Quick Tips.” This series is designed to be a quick read with helpful truths and ideas to facilitate growth. While some of these tips may warrant longer posts, we wanted to offer a quick sound bite-style blog that gets helpful information into your hands quickly.

So with that said, and to save time (which is part of the point of these posts) here is this week’s Quick Tip: build community.

Community is vitally important for all of us. We were designed by God Himself to be oriented toward relationships and community. And when we lack community we will feel alone, isolated, unseen, unloved, and unappreciated.

Building community both inside and outside of the church allows you to know others and be known for more than just being the youth pastor. You’re being known as an individual and as someone who isn’t defined simply by their job or title.

Don’t let community fall by the wayside. Instead, make it a priority and watch how you continue to grow and flourish.

What to Look For In a Teammate

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You just get told you can hire an additional person to your team! Once the excitement wears off, you now realize you need to find the right person for the position. But what makes someone the right person? Is it their relational ability, their skill at teaching, their energy level, their youth, the ability to connect with students?

I get it. I’ve had the ability to hire people at various times in my career, but what are the qualities, skills, and personalities that we should be looking for? What are the non-negotiables? How do we do our best to hire the right person? Today, I want to share some ideas to hopefully help you hire the best teammate for your ministry.

Find someone with a heart for students.

One of the things I always look for is someone who has a heart and passion for reaching and engaging with students. You cannot teach heart or passion, and it’s important to highlight that this is more than just a job or paycheck. Be willing to ask questions that focus on the reasons for serving with students when looking for a teammate. Questions like, why do you want to work with students, what excites you about with working with students, why do you care about students, and why is student ministry important? These will help you to discern the heart of the person you are interviewing.

Find someone who compliments your skills and vision.

When you are hiring a teammate you want to have someone who is not only onboard with the ministry but who brings their own skills and abilities to the table. Their skill set, while it can be similar to yours–like being a qualified teacher or someone who connects well with students–should be different because having someone who brings new and unique skills can be of immense benefit.

I’m not good at building graphics or even trying to be creative in that way, but my teammate is. She knows how to utilize resources like Canva in creative ways to reach students and thinks through how to make our training sessions not just educational but also invitational and warm. A teammate who compliments you will make you a better team leader and minister, and it will also help your ministry to flourish as it will allow you to reach a greater swath of students.

Don’t let stereotypical skill sets keep you from hiring.

You can teach skills but you can’t teach heart or passion, which we unpacked above. I am not saying that you should hire someone with no understanding of what they are doing, but instead to be flexible on certain aspects of the job. You may have someone who checks all the boxes but isn’t good at running games. That is something you can teach. Perhaps the person you want to hire isn’t good at using PowerPoint or ProPresenter, that’s something you can train them in. Don’t be afraid to think outside the stereotypical “youth person” box.

Look for someone who will challenge you.

Notice what I didn’t say there; I didn’t say look for someone who will be a challenge for you. I’m not asserting that you hire a difficult person, but instead encouraging you to find someone who will help you grow and mature as a leader. You shouldn’t be looking for a yes-man, but instead for someone who brings new and exciting ideas to the table and helps you to grow as a leader and minister.

Find someone who is a team player and willing to contribute.

Having a teammate who can work well on a team and who has a good work ethic will help your ministry to grow and develop. When they want to serve and don’t simply see their position as a job, your ministry and team will be the better for it. Part of this also means that they have the freedom and permission to bring new ideas and programmatic features to the ministry without having to fear that everything they offer will be shut down. This allows for growth and development holistically across the board in your department and ministry.

Look for someone who is willing to grow and go further than expected.

You’re not hiring a warm body or a babysitter; you’re hiring a co-minister to your students and as such that person should be willing to grow and take initiative. Finding someone who isn’t complacent and is willing to go the extra mile will help your ministry flourish because they will intentionally look to benefit everyone involved. When you have someone who wants to grow, you’re not only helping the ministry to flourish, you can help your teammate to develop as well. You are valuing them and helping to set them up for success.

Why Have Mission Trip Training?

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I remember going on my first mission trip in high school. I was a junior and we went to Mexico to serve in one of the cities there. I knew some of the group I went with and had a little bit of an idea of what we would be doing. I knew we would be performing some dramas portrayed to music because we were separated into groups and told to find time to practice and prepare.

We were given a music video and told to try and replicate that for our trip. We got together and practiced, and we ended up being pretty good (minus my lack of musical skill and being able to keep time). We had a couple of team meetings where we’d talk about knowing some Spanish and were given a brief overview of what to expect. Other than that we were told to have our passports ready and were given a tiny packing list. I had no idea what we were walking into, I didn’t really know what to expect or what we’d be doing, and I wasn’t prepared for the culture shock.

In other churches where I’ve served, mission training and prep work were not in-depth nor did they actually prepare us for what we would do. It was very basic and broad, and probably not overly helpful for our teams. Now, I have completely tried to shift how this is done with our students in order to better prepare them, help them grow and mature, and to set them up for success on the trip. I am not saying that what we do for our training is perfect or a one-size-fits-all approach, but I do believe what we offer is helpful and beneficial for everyone who goes on the trip. Below are the aspects we incorporate to make training important, necessary, meaningful, and developmental.

Team building.

Thoughtful and practical team building is a must for your group because it helps them prepare for the changes that will happen and the flexibility that is of vital importance on a mission trip. This can look different depending on your team and can include different games (Minefield, 4 Person Skis, Relay Races, Obstacle Courses, etc.) with thoughtful engagement and questions after it’s done. It could involve practicing building things or using different tools, it may involve different assessments, or it could even be assigning the group a task and removing aspects that we take for granted (i.e. speaking, seeing, lighting, directions, etc.).

In order for these to be successful you must make sure to debrief, engage, and help students process. Students will get frustrated by these exercises, but helping them to understand why they did and how these moments will develop in trips is key because then they can begin to thoughtfully engage better on the trip.

Self-awareness training.

This often goes hand-in-hand with team building because effective team building should have thoughtful reflections and questions afterward to help your team think deeper about how they engage with one another. But that shouldn’t be the only self-awareness training you do. Consider bringing in a spiritual gifts assessment, a small personality assessment like DISC, having students do an assessment like Strength Finders, or even having students think through what will be difficult for them on the trip. Create space for them to share those things in a smaller group and think creatively about how to respond.

Relationship training.

Now hold on for a moment because I know how some of you read that. I am not thinking about couples or “purpling.” What I am talking about is helping our teams understand how to have authentic, interpersonal relationships with one another in the midst of a mission trip.

Prayerfully, you are taking a group of students and leaders who are all very different people. That means their stressors will be different, how they respond to certain tasks or leaders will differ, and how they engage when overtired, stressed, hungry, or frustrated may cause them to butt heads with other members of your group. Training your team on how to understand those moments will come, how to work to prevent them, how to respond during them, and how to love one another well before, during, and after them is of vital importance.

Understanding where you are going.

Currently, we have been taking teams of high school students to rural Kentucky in the Appalachian Mountains. It’s an amazing community that we have the privilege of helping recover from devastating flooding that occurred in 2022. While we are only 8-9 hours away from there, it is a completely different setting. Culturally it’s different, their vocabulary is different, how they do things is different, and even what they eat is different (remind me to share what soup beans are sometime).

In order to help your team prepare, it may good for you to do a site trip or a vision trip so you can bring back firsthand knowledge to share with them. Regardless of whether you can go to the site first or not, you should work to help your team to understand the setting and culture you are entering into. Set expectations, help them know what to say and not say, talk about what they will see and hear, walk through how to engage with the community, and help them prepare their hearts.

Providing updates.

Mission trip training sessions allow you to provide your team with all the updates they need. Whether it’s updates on the trips, updates on support raising, or updates on packing lists, training allows you to communicate what needs to be shared and help your team be as prepared as possible. Updates help your team to know what they need to know in order to be successful and capable in their service to others.

Engage in thoughtful conversations.

One of the parts our training includes is thinking differently about poverty, how we see people, and how we can help. We want our students to not judge people or fall prey to the typical societal responses toward those individuals who are living in poverty. In order to accomplish this well we incorporate videos from Helping Without Hurting from Life.Church. There are six videos in total and crafting questions for before and after the video will help your team think critically about how and why they are serving.

Mission trip training is vitally important to helping your team gel together, serve well, and be equipped for what they will be doing. Trip training doesn’t guarantee success but it does provide your team with the resources and training that they need in order to thrive on their trip as they seek to serve others.

Ways to Honor & Celebrate Your Seniors

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It’s May, and that means graduation season is coming soon! We have already started to receive graduation party invites, schools are sending out notices about commencement, and students are finishing exams and going on trips. Soon-to-be graduates are preparing for the next step in their journey as young adults.

For us this is always a bittersweet season. We see our students graduate and we are so incredibly proud of them, but it also tugs at the heartstrings as we prepare to say goodbye to them being in our ministries. This year is especially bittersweet for Elise and I as this graduating class is the class that started in our middle school program the year we started at our church.

We have watched these students grow in their faith, ask deep and meaningful questions, wrestle with practical application of what they believe, and navigate all the other complexities that come with middle school and high school. Couple that with our ever-evolving culture, figuring out a new normal post-pandemic, and the complexities of social media, and all of a sudden we realize just how much our students have walked through, overcome, and achieved.

This is an incredibly special moment for seniors and their families, so we as the church should take charge of moments like these to honor, recognize, and celebrate our people. Seniors have many people celebrating them whether it’s at graduation parties, school events, social settings, or cards in the mail. But when was the last time the church celebrated them in a meaningful way?

Many churches will bring graduates on stage and pray for them, but shouldn’t we be looking to up the ante? Can’t we do something more? This has become a passion of mine over my last decade in student ministry, and today I want to share some tips on how you can meaningfully celebrate your graduates and honor all that they have accomplished.

Create an intentional brochure.

Over the past few years we have revamped our senior brochure that we hand out to our congregation. It used to just be a picture of each graduate, what high school they graduated from, and where they were going to college. But in wanting to be intentional in how we honor our seniors, we took it a step further.

We asked them to share their favorite memories, what God has been teaching them, their intended major or focus, and how the church can pray for them. These questions helped to personalize the brochure and give our church ways to engage with students at a deeper, more personal and spiritual level.

Host a reception.

After our commissioning we have a reception with refreshments, gifts, encouragement for graduates and families, a photo booth, and a time for families to encourage and pray over their graduates. A reception doesn’t have to be over the top to be intentional. By simply providing a space and opportunity to celebrate and honor students, you are highlighting the importance of what they have accomplished as you care well for them.

We incorporate balloons, fun graduation plates and cups, refreshments, a table centerpiece, a photo booth, and a presentation. While this may sound like a lot, but many of these elements were made by our team or acquired over the years. It’s all about being creative and thoughtful and building upon each year.

Write them a letter.

In the last few years we have started writing a letter to our graduates that our student ministry team and senior pastor sign. These letters are intentionally thought out and highlight the ways our church is for our students and will continue to be for them. These letters can be from you personally, your student ministry, or even church leadership, and they are an opportunity for you to encourage your students and show them that the church is for them.

Provide a meaningful gift.

This was never something I experienced in high school, and it wasn’t until I had my first full time job in student ministry that I saw seniors receive a gift. I’ll admit, at that time we simply gave them a book, but that stirred in me a desire to be intentional with what we give our students.

A meaningful gift doesn’t have to be expensive or over the top; it does need to be thought out and purposeful though. Today, we give our students a gift bag filled with candy, glow sticks, a confetti popper, a book, a card from church staff, a letter from church leadership, and a few other small items. We want our students to know we thought about them when we put the gift together and that it is both meaningful and practical.

Share photos.

Whenever you honor your students, try to share photos of them to highlight them. These can be photos from when they were in youth group, family photos, their graduation photos, prom photos, or photos from trips and retreats. You could include throwback photos for a “trip down memory lane,” which some of your students may cringe at but all will chuckle at how much they have grown. However you choose to do this, make sure that you have all your students in the photos if at all possible.

Honor them at youth group.

Another way to honor and celebrate your seniors is to acknowledge them in front of your youth group. This could be sharing memories and stories about the students, it could be praying for them, giving them a gift, or having a cake for them to celebrate. Whatever it looks like at your youth group, make sure to celebrate and pray for them as they prepare for the next step in their faith journey.

Commission them.

Over the past five years, our family ministry team has been intentionally attempting to make our time celebrating our seniors more than just a celebration and more of a commissioning. We are sending our students out into the next part of their faith journey and as such we should commission them in the same way we commission and send out missionaries.

Take time to highlight where your students are going, what they are pursuing, and how the church can pray for them. If possible, I would encourage you to bring up family members, small group leaders, and church leaders to pray over your students. This helps to confirm to your students that you and the church will be for them as they head out.

Pray for them.

Praying for your graduates is one of the best things you can do. If you’re honoring them in front of the church, consider having your senior pastor, an elder, or multiple leaders pray over them as your church participates with them. Another way to pray for your students is asking them what their prayer requests are and sharing those requests with the church. This will allow for multiple people to pray for your students in intentional and personal ways.

The Importance of Leader Check-ins

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We can all agree that leaders are the backbone to student ministries. Without them, our programs wouldn’t function how they do, we wouldn’t see spiritual and numerical growth in our ministries, and we wouldn’t be able to truly engage in the discipleship process.

It’s easy for us to recognize the necessity of leaders in our ministries, but how often are we engaging with and checking in on our leaders. They serve so consistently and selflessly, they constantly give of themselves, and put aside personal issues to invest in and care for their students. They are amazing people who have their own lives, families, and struggles. So how can we check in and love our leaders well?

Send a text or make a call.

This is a really easy way to check in and see how a leader is doing. It may be sparked by a conversation you had with a leader or noticing they were out of sorts at youth group or in response to a post on social media. This could even just be something you put into a normal rhythm of following up periodically with your people. These seemingly simple texts or calls show intentionality and care as you engage with your people.

Meet up for a meal.

I’ll be honest: this is one of my favorite things to do because food or coffee naturally help us lower our barriers and open up conversation. Plus it’s a way for me to bless my leaders by picking up the tab. It also communicates that this check-in is more than just a quick in and out but is something that matters and that shows as you spend time with them.

Ask meaningful questions.

When you’re in these intentional moments, make sure to ask thoughtful and intentional questions. You aren’t trying to grill them but instead are seeking to truly see how they are doing. Ask about work, family life, their faith journey, what’s been going well and not so well. Be willing to ask hard questions in love when needed. Don’t shy away from them but lean in with intentional love and discipleship as you care for your people.

Be willing to speak truth, show love, and engage in difficult moments.

I will be honest and say this is something I struggle with. I am a people-pleaser at heart and I always want people to walk away feeling good and happy. But when there are tough conversations to be had, it is difficult for me to always engage with them. What I have come to realize though is that by not having those conversations I am actually hindering that person in multiple ways.

Instead, we should be looking to speak truth and to step into hard moments. If you have noticed a leader seems to be struggling, ask about it but do it with love and grace. If you need to encourage a leader to take a break, lean into the relationship, show you care, and love them well. Stepping into the messiness of life shows your leader that you are willing to see them as a person who has to engage with this messed up life we are all trying to live, instead of as just a warm body at youth group.

Listen well.

Listening well is something that for many of us takes practice. But when we are seeking to care for our leaders, we shouldn’t just be looking to fix problems or listen to make sure they are “okay.” Instead you should listen with a desire to truly hear, understand, and be present with your leaders. Listen to know what is happening in their lives. Listen to understand. Listen with empathy and sympathy. The more you seek to listen well, the more your people will be seen, heard, appreciated, and valued.

Write them a note.

I am not good at this one. I don’t like writing because my hand cramps, I have horrible handwriting, and it takes a long time. But none of those are valid reasons to not do it because they are me-focused when these opportunities are meant to focus on others.

Personal notes are an amazing way to let people know you see them and care. Think about the last time someone dropped you a personalized note or the last intentional birthday card you got. Sitting down to write a note, to show your leaders you see them, and to let them know they matter is a huge way to show care. Be intentional in what you say. Encourage them. Send them a birthday card. Let them know they’re appreciated. These types of notes will be ones they save and hold onto because they encouraged them.

Celebrate, empathize, and participate with them.

This is a great way to show your leaders that you care. Celebrate the good moments with them: birthdays, anniversaries, promotions, kids graduating, a new job, a student following Jesus, or whatever the milestone may be. But also make sure to feel along with them in the good and bad moments.

There have been many times where leaders have cried as they bared their soul in my office. There have been moments where a leader breaks down and shares about their child’s struggle with mental health or their marriage isn’t working. These are hard moments, ones that will tear at your heart. But these are the moments when we can truly care well for our leaders.

We can celebrate with them, but we should also empathize with them. Allow them to see that you care, show them that they aren’t alone, and walk with them through life. The more we participate and share life with our leaders, the more we can care for them and be intentional at checking in.

Send them an encouraging and meaningful gift.

I know there’s a tension with gift-giving depending on your budget size or lack there of. But hear me out on this: an encouraging and meaningful gift doesn’t have to be expensive. It could be as simple as dropping off their favorite candy bar with a note. It could be a $5 gift card to a local coffee shop. Maybe it’s showing up with homemade cookies and sitting to talk while enjoying them. Or perhaps it’s making them something and sending it to them. These types of gifts show thoughtfulness and intentionality, while communicating how much you love and care for your people.

What was one way someone intentionally checked in on you? How has that shaped how you care for your people?

How to Walk with Students Who Are Grieving

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The loss of a family member. A relationship that crumbled. Mom and dad getting divorced. Making a big mistake.

Students grieve for a variety of reasons like we all do. But there’s something that pulls at our innermost being when we watch a student navigate pain and sorrow. We empathize and sympathize with them, feel their pain and grieve alongside of them. We want to fight for them, to right all the wrongs, and to wrap our beloved students in bubble wrap to protect them from all the harm and pain of this world.

While those emotions and responses of empathy and sympathy are valid and necessary, we must also think practically about how we can love, care for, and walk with our students as they navigate pain.

Involve trusted leaders.

This is something that I have found to be incredibly necessary and helpful in caring for students. Often I don’t get to be involved in our small groups due to how our ministry is structured and organized, so our small group leaders are the ones who consistently walk through life with our students. To bring them into what is happening and equip them to love, care, and engage with their students allows for multiple levels of care for our students and highlights inter-generational, discipleship-oriented relationships.

Reach out to them personally.

When appropriate, reaching out personally to students who are hurting is incredibly important because it shows them that they are seen and that you care. This can be through a text, a phone call, a visit, or taking them out to talk. This looks different depending on the circumstance and what is happening, but making that personal connection is key.

Connect with parents/guardians when warranted.

This is something that may get missed depending on the circumstance the student is going through. Of course we all know that there are specific moments when we have to include parents, but do we think about connecting with parents when students are mourning a broken relationship, a failed class, or when a student messes up?

I know the tension that can exist in the sense of not breaking a student’s confidence, but if the situation is affecting the student in profound ways then appropriately involving parents is warranted and needed. So consider bringing in parents so they can understand, love, and walk with their students. Make sure you highlight some suggestions on how to do so as you provide insight and understanding for them.

Bless them with a note and/or a gift.

When possible and appropriate, sending flowers, a note, a gift card, or groceries can be wonderful ways of helping students feel seen, understood, and cared for. These tangible metrics help students know that they matter and that you care. While I wouldn’t suggest this as the only option of care, when coupled with personal connection and relationships these opportunities will truly help our students move through the difficult moments they are facing.

Take them out.

This is something I do and encourage my leaders to do when appropriate. Meeting up for a cup of coffee, at a diner, or a local donut shop to simply sit and listen does so much for a student because you’re showing them that an adult loves and cares for them. By providing a safe place and a snack or meal, it removes pressures and expectations and allows for students to lower their walls and be honest about their hurt and grief. It’s often in moments like this when students share honestly and authentically which provides us with an opportunity to love and care well for them.

Sit and listen.

This is a huge part of what we should be doing throughout any of the above points. Sitting and listening is key to understanding what students are feeling and going through, and showing them that they are valued and heard. It also allows you to understand the situation and how best to respond. When we listen well and engage in those moments we are showing the student that they matter and we are validating who they are and what they are feeling. Don’t listen just to “fix the circumstance,” listen to understand, empathize, sympathize, and walk with your students.

Be available.

Hurt, pain, and grief don’t happen on a schedule or when it’s convenient. They happen sporadically and spontaneously as life happens. That means often times these moments will not occur when it is not beneficial or timely for us, but we must be prepared and willing to be available.

I’ve had countless moments when tragedy has hit a student or their family, and I need to able to be present and available in as much as I am able. Sometimes that means showing up at their home when they’ve lost a family member, making a phone call when driving to an appointment, or texting a prayer and Scripture to them. Regardless of what availability looks like in the moment, being able to respond and engage well is key.

Refer out when necessary.

This is something I wish I had been taught in school and earlier in ministry. Here’s the thing: most pastors and ministry leaders are not counselors, psychologists, or experts in every field. That means we should not try to act like we are nor should we try to give answers and advice that we aren’t equipped to give.

Instead, we need to build a network of trusted and skilled people in various roles who can help love, care for, and support our students. That means being able to refer to trusted counselors, medical personnel, case workers, police, and crisis intervention specialists. This isn’t saying you aren’t good at your job or doing all you can, but to truly do well at ministering to students we need to provide them with the best overall support which means utilizing the best people we can to help do just that.

Responding to Hurt

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A cutting word. A passive aggressive email. A critique on your teaching. A dig by a supervisor. An angry parent’s accusations.

Hurt happens. There’s no escaping that reality. Whether you work in a ministry or elsewhere, volunteer in some capacity, or simply are around other people, hurt will occur. We are flawed people and in our brokenness we will both experience hurt and hurt others. This probably isn’t the post you were hoping to read, especially if you were looking for an uplifting and encouraging “rah rah” type of post.

But can we simply pause for a moment and understand that this is something we all need to be attentive to because we all experience hurt? This may not be the post you wanted but I would assert this is one we all need. We need to be honest and recognize the realities we face and even if we aren’t in that situation presently, we must be prepared for when it occurs. If we fail to plan accordingly, those difficult moments will steamroll us and we will be in even more dire straits.

So let me ask you a question: how do you respond to hurt? Are your responses healthy and beneficial, or are they unhelpful and potentially problematic? Today, I’d like to share some tips on how to effectively engage in healthy ways that will help you grow, interact, and process those moments well.

Allow yourself to feel the hurt.

This point may have you scratching your head, but stick with me for a moment. It’s easy to push hurt down, to pretend it doesn’t affect us, or to try to compartmentalize things. How many times have you uttered something like, “I’m fine” or “It’s not a big deal”? How many times have you tried to convince yourself that the hurt doesn’t matter?

Doing this isn’t healthy or beneficial. It allows hurt to stick around and grow into resentment. It leads to a critical worldview and perception of the church and other people. It hurts our mental health. It can cause us to be withdrawn and disengaged. Instead, allowing ourselves to feel the hurt helps us to actually engage with the issue, process our emotions, and recognize the complexities and realities of our careers and lives.

Process by yourself and with others.

Taking time process, evaluate, and respond to hurt is important for each of us. Each of us processes in our own ways, but we need to identify if those ways are healthy for us or not. Healthy processing doesn’t mean dismissing the pain or hurt, nor does it mean allowing the pain to be all that we feel. Healthy processing allows us to identify the hurt, feel the hurt, and navigate toward healing and reconciliation.

But it’s often in moments of hurt that our processing can be clouded, especially if we feel wronged or targeted. That’s where processing with trusted individuals is a necessity. I would challenge you to go to people who will empathize with you but also ones who will speak truth. It’s easy to want to only go to people who will affirm our perspectives and tell us we are right. The important thing is to go to people who will love you and challenge you, especially if you’re in the wrong. Those are the people we desperately need because they will help us address things appropriately and give guidance that is necessary.

Seek closure.

Closure can mean different things depending on the situation. It may mean seeking out reconciliation even when the other person may not embrace it. Closure may mean letting the passive aggressive comment go. It may mean having a direct conversation with the other individual and potentially bringing in a mediator. Closure may mean forgiving someone in spite of their unwillingness to extend an apology.

Closure looks different for each of us and depends on the circumstance. But if we allow for the wounds and hurt to remain open and festering, we are opening ourselves up to more pain and hurt in the long run. Whatever the closure is for each scenario, we must be intentional in seeking it out.

Speak truth.

This is something that individually we must do but we also need to hear this from others. Words cut deep. Sometimes more than actions. If we believe those words that aren’t true, we are believing a lie. Instead of allowing them to cut to our core, speak truth and affirm what is true. But when you aren’t able, and there will be times you cannot, allow others to be that voice for you. Go to trusted people, let them encourage you, and allow them to be the rock you need.

Pray.

Prayer is always something we know we must do, but is a rhythm that can become passive in how we engage it. Prayer is a powerful resource and one we should actively be engaging in. Taking time to pray and ask God for wisdom is essential. We should ask God for a sensitivity in understanding why things happened and the other person’s perspective.

Praying for conviction (for all parties, including ourselves), for direction, for empathy and sympathy, for perspective, and for an appropriate response is key. Going before a God who understands with a humble heart that’s willing to grow and be challenged will allow us to better engage in these difficult moments.