How do you feel about reviews? You may have read the title to this post and thought, “I’ve never had a review before!” Or perhaps your thoughts were more along the lines of, “Reviews suck, and I am always blindsided by them.” Or maybe you thought, “I’ve never given a review before and it’s never been modeled for me.”
Reviews, well, they get mixed reviews (pun intended). Some people love them and others hate them. For some it fills them with dread and for others they long to finally have one. The reality is that reviews in and of themselves are neutral. It’s what we do with them that allow them to be positive or negative, both in how they are executed and in how they are received.
Today’s post is all about helping you think through how to give a productive review to your team member(s). And even if you don’t have a paid staff, you can use these insights to help you proactively walk with, encourage, shape, and disciple your volunteers and even your student leaders.
1. Reviews should never be a surprise nor should the content.
I don’t know how your reviews have gone but I’ve sat in several where something is shared that completely caught me off guard. Sometimes it was positive and sometimes it was negative. But when those moments happen it can often feel surprising, isolating, debilitating, and even make us doubt our calling and career.
Whatever you share should be things, goals, challenges, and feedback of which your teammate is already aware. Reviews aren’t an opportunity to dump some new critique or rebuke but instead an opportunity to facilitate growth, empower your people, highlight achievements, and help them develop their skills and ministry.
2. Review the year and set goals.
Another aspect of giving a review is doing exactly what it says: reviewing the past year or set time frame. When you take time to look back and review the year you can focus in on victories and celebratory moments, and you can highlight areas where growth is needed. It also allows you to think and dream about what the next year will hold, which gives you the structure for setting and implementing goals. Goals are a great way to provide focus, intentionality, and mission to the review and to help your teammate grow and excel in their position.
3. Allow the review to be relational.
I have sat in too many reviews that have felt clinical. It’s felt one sided and as if the reviewer didn’t even know me as an individual or ministry partner. That isn’t how a review should be. Yes, there are aspects of you being the supervisor and the person being reviewed an employee, but that shouldn’t remove the intentional relational component.
You should be a shepherd in your entire role and that includes when you review people. You should still seek to love and care for them, to understand and hear them, and to be for them. When you approach the review from a relational perspective you have helped both sides to flourish.
4. Communicate care and growth.
Part of giving a review is being honest: honest in what they have done well and honest in helping them to see growth areas. This isn’t always easy and it can feel kind of crappy at times, but if you truly care about your teammate you want to help them flourish and grow. So even as you identify growth areas, do it from a position of love and care. Don’t be accusatory or aggressive, instead highlight what you have seen, how you care for them, and a path to flourishing.
5. Pray for them.
This is a big piece that I’ve been incorporating into my reviews over recent years. When a review is relational and personal, seek to care for your teammate in a holistic way. Ask how they are doing, what has gone well for them over the past year in ministry and personally, ask what has been difficult, seek to understand how you can shepherd them better, and then ask how you can pray for them. Inviting them into the process and showing that you love and care about them makes this review much more relational and allows you to truly care for your people.
