Written by Alright, I’ll admit it. This last week I made a huge goof. Earlier in the summer we let all of our leaders know when our fall training would be and many of them were excited because we had reserved an amazing offsite venue. It is perfect and it meets all of our needs.
But here’s the problem: I gave my team of volunteers the wrong date. I actually told them it was a week later than when we had reserved the location. When I realized my mistake (which was way too late) I hastily fired off a text saying I sent the wrong date and here’s the correct one. But I did so with less than a week’s notice. This ended up frustrating many of our volunteers, it meant multiple leaders couldn’t attend because they specifically reserved the previous date on their calendars, and it caused a lot of tension and questions.
Long story short, we ended up working with the venue and we were able to keep our original training dates but not without me causing a lot of unnecessary tension and frustration. I messed up, and I know that in the big scheme of things it wasn’t that big of an issue, but I still messed up and it caused people to have frustration and tension. So I knew I had to apologize. I had made a mistake, multiple ones in fact, and I needed to own that.
And you know what happened? My leaders understood. They laughed about it. They poked fun at me in loving ways. They showed up to training. They still love our ministry and students. They are still serving.
Here’s the thing though: when it comes to mistakes, we as leaders need to live out what Jesus commands us to do and that is to seek forgiveness when we mess up. Yes, even we as leaders mess up, we aren’t immune to that. When we mess up we must take ownership and lead out of humility and a willingness to admit our wrongs. A good leader is one who will admit when they mess up and seeks to right the wrong.
Now please hear me in this: I am speaking in broad terms. We must always lead from a posture of humility and seek forgiveness when we mess up. But there are also times when we need to submit to authority over us because of our wrong and regardless of what we have done, face the consequences.
We are still broken people who are trying to lead as God has called us, but we aren’t immune from making mistakes, both small and large. Look to model Christ’s approach to leadership and you will find that when it comes to admitting wrong and seeking forgiveness, while it may not be easy, you’ll be more comfortable and willing to do so.
All that to say, the greatest two words you can ever utilize in ministry are, “I’m sorry.” Don’t be afraid or unwilling to use them.
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