Caring for Volunteers

Being on paid staff at a church is an amazing job. You are paid to study the Bible, walk with people, see growth happen, participate in wonderful moments, and you get to fulfill your calling. But often times we forget that the reason we get to do what we do is due, in large part, to our volunteers.

They are the people who show up after a long day of work. They are the ones who take vacation time or unpaid time to go on youth trips. They are the ones fielding late night calls and interrupting family time to care for “their students.” They are the ones who grieve and hurt even though it isn’t their job to do so. They are the ones who take time away from their loved ones to pour into the lives of students who others would write off.

I think our propensity as paid youth workers is to assume that our volunteers can give the way we do. We believe they can sacrifice time and money the way that we do. We forget that this isn’t what they are paid to do.

But we cannot forget our volunteers. They are the glue that keeps our ministry together.  They are the self-sacrificing, servant-hearted, all-in people who make student ministry a reality. So how can we care for them well?

Get to know your people. 

One of the things I have found to be beneficial in caring for leaders is getting to know what they like and don’t like, what encourages them, what discourages them, where they like to go out to eat, what they do for a date night, how you can be praying for them, and what snacks they enjoy. I get all this information at our fall leader training when I ask my volunteers to fill out a quick two-minute survey. In that survey I get to know a lot about them in a simple format, and I find new ways to bless them.

Bless leaders throughout the year.

This can look different depending on the size of your ministry, your budget, and your space. But we shouldn’t let those things keep us from acting or put us in a box. Instead we should leverage what we have to bless our leaders. We use our Leader Christmas Party as our big gift time of year and a bunch of our parents cater the event for our leaders. They cook dinner, serve the meal, prepare desserts, and pray over them. I also love to meet up with leaders throughout the year and see how they are doing. I take them out for lunch or breakfast and do my best to pay for the meal and say thank you. I also pay attention to big days (Facebook helps with this a lot) and reach out to celebrate and honor them.

Get parents involved.

I shared this briefly in the above tip, but the more you can rally parents to support and bless your leaders, the more dedicated your leaders will be. At Christmastime and the end of the academic year, we send out a letter to parents asking them and their students to consider blessing our leaders. Consistently our parents go above and beyond and our leaders are blessed with cards and notes, gift cards, snacks, candy, and so much more. Our leaders and families love this and it is an awesome opportunity to see Body of Christ care for one another. We also ask our parents to jump in and serve at big events to allow  our leaders to be with their students. This helps parents see what is happening and has driven them to have more buy-in and care for our leaders.

Make a big deal out of trips.

When our leaders come on ministry trips we do leader gift bags. Based upon the trip length, style of trip, and funds on hand we offer a variety of gifts and blessings in the bags. For overnight trips we do paper gift bags and for trips of a week or longer we have done backpacks or drawstring bags. We fill these with some of the essentials like lip balm, sleep masks, ear plugs, hand sanitizer, gum, candy, salty snacks, protein bars, swag from our youth group, ibuprofen, pens, or a small notebook. Depending on the length of the trip and expectations for our leaders, we have gotten some nicer gifts as well like Yetis with our logo, full-size notebooks, or mugs.

Use your space.

We all have different spaces for programming and offices (if you’re blessed to have one). A great way to bless leaders is have a spot exclusively for them. I am not in my office much during youth nights so I have turned it into a relaxing area for my leaders. I have a seating area with a tea and coffee bar, along with bottled water and a few snacks. I get good coffee, a variety of teas, nice creamers, all types of sweeteners, and my leaders love it. They arrive after long days and to have something to get a little boost is a big deal. I also keep my office as a leaders-only space so they can have a place to collect themselves and breathe if they need to.

Utilize your leaders’ gifts.

One way to really value your leaders is to see their talents and allow them to utilize their gifts. If you have a leader who is a gifted communicator, get them in front of your group. Have a leader who loves to lead at their workplace? Ask them to help develop your leaders. Is there a leader who is can get anyone to do anything? There is your next game leader. If a leader is passionate about worship, allow them to develop your students into a worship team. Encouraging your leaders to utilize their gifts and strengths not only allows them to continue to grow, but it generates buy-in, creates a team mentality, and shows your leaders you see them as more than bodies.

Recognize and honor your leaders. 

The corporate world does this well. When someone succeeds they get a raise, a bonus, employee of the month, or recognized in a staff newsletter. We should be doing this as well. If a leader does something well, recognize it. It doesn’t need to always be in front of the church or youth group, but maybe at a leader meeting. Consider implementing a “volunteer of the month” where you send them a handwritten note and a small gift card to their favorite restaurant. Or when you get that chance to preach, highlight your volunteer core. Let them know how awesome they are!

Be present in all moments. 

As the shepherd of your ministry you must be present for your team in all moments. That means thinking past your program nights, and being present elsewhere. Take your leaders out. Celebrate their successes. Get to know their passions and their families. Also be there during the really hard moments. This is the part where your leaders see you actually care. I have sat in hospital rooms with leaders, I have held leaders after a loved one passed away, I have walked with leaders who have lost a student, and I have wept with leaders as they wept over their students walking away from what they believed. These moments weren’t the easiest or ones I was prepped for in “ministry school” but these are the moments we are called to as shepherds and ministers. To weep with those who weep and comfort those who mourn. Walk with your leaders in all moments; good, bad, and everything in between.

Commission well.

Part of what we should be doing as ministry leaders is generating high quality leaders who prayerfully will begin stepping up, which may lead to them pursuing ministry elsewhere as God calls them. This isn’t something to fear or be anxious about but something we should be excited for. That means our leaders are growing, being equipped, and following God’s leading. When this happens encourage your leaders, pray with them, and help them achieve the calling God has placed on their lives. But also celebrate and encourage your leaders both publicly and in private. Let them know you are here for them, honor them in front of the youth group, help them to grieve well as they leave, and celebrate them in front of the church.

 

Preparing as a Volunteer Leader

Fall is almost upon us and so is the start of another school year. Whether you’re a veteran leader, or this will be your first year serving in student ministry, it’s a great time to prepare for the upcoming year. It’s easy to simply roll into student ministry without giving it too much fore-thought, but I believe taking some time to prepare can be beneficial. Here are a few ways to help be better prepared for the start of this ministry year.

Get in the know

Our ministry hosts a leader training session before each school year starts. This helps us to get on the same page, go over any rules and requirements, talk about the plan for the year ahead, and bond as leaders. If your church doesn’t host leader training or if you’ll miss it, I recommend scheduling a meeting with your student pastor. Use the time to hear his/her vision for the year, learn important rules, find out who is in your small group, and grow in your understanding of the program and its leadership. The more you can learn about the students, the ministry, and the leadership, the more effective you will be as a member of the team.

Meet with key individuals

If you have one or more co-leaders, I recommend getting together before the school year starts. In addition to getting to know each other and how to work together well, you can take time to pray over and cast a vision for your group. This may sound like a lot of work, but if you have a direction and goal you are all working toward, it will help to build intentionality within your small group time. You can also think about how you want to lead discussion, how you can work together to challenge your small group, and how you want to divide any tasks or responsibilities. If you come in with a plan and vision, or if you simply show up with zero fore-thought, it will ultimately reveal itself in how you lead. As the old phrase goes, “failing to prepare is preparing to fail,” and students deserve the best we can offer.

In addition to meeting with leaders, you may want to meet up with your students as well, if possible. Any time spent with students is a great opportunity to bond–they get to know you and you get to know them. You will become an even more effective leader the more you know your group, the issues they are dealing with, and the things they are passionate about. You can also use this time to encourage and challenge students you have identified as leaders within the group. Help them get ready for the year ahead by identifying areas where they can serve and have an impact.

Invest in your spiritual growth

This is something we should be doing year-round, not just before the school year starts. As leaders we need to have spiritual inflow in order to produce an outflow. But now is a great time to re-focus and make sure you are getting adequate inflow. And to be totally honest, youth group should not count toward your inflow. You are there as a leader, to guide and help students to grow, not to find growth yourself. That is not to say that you won’t grow, or be challenged by the teaching, but your time with students should not be a primary source of your spiritual growth.

Personally, I find growth and inflow in a few key areas: personal devotional and quiet time, and corporate worship and Bible study. In addition to the Sunday morning worship service, I also participate in a women’s Bible study where I experience deep personal relationships and community. I also value quiet time alone when I can study the Word, pray, and listen to the Holy Spirit without distractions. I cannot emphasize enough how important it is to have steady, healthy spiritual inflow.

Kitchen Floor Chats: 5 Tips for Building Relationships with Students

It was a conversation I wasn’t expecting. He had followed me into the church kitchen in hopes of getting an extra snack, but the conversation that followed tore at my heart.

Student: Hey, let me get a bag of those chips.

Me: If you come to leadership on Wednesday, you will get these snacks and more there.

Student: But I’m not on leadership… (voice trails off)

Me: Why not?

Student: I’m… I’m not sure I am a Christian. I don’t always act like it, and people that know me would probably tell you I am not a Christian and that I don’t believe in God.

So many thoughts flooded my mind that night. The first was, why is this conversation happening as I am kneeling on the floor in a kitchen frantically stuffing chips into a cabinet where hopefully they will last until Wednesday night? Then the second (after God slapped me upside my head) was, thank you Jesus for letting this conversation happen.

Ministry happens in many odd and miraculous ways. This young man was an eighth grade student who had dealt with a lot in his life and knew who Jesus was but hadn’t fully committed to letting Him rule his life. I never would have expected this conversation to happen the way it did, but it opened up a door for us to begin meeting weekly together and he agreed to answer the “hard questions” about Christianity honestly. I thank God for days where ministry just “happens” on kitchen floors and across counter tops.

The question we should ask is how do we get there? So often conversations like these happen at times and in ways we would least expect, but they happen because there has been trust built! This student was someone I had intentionally been plugging into in small but very meaningful ways, and I am convinced if we do more of this, we will indeed start having more kitchen floor conversations about Jesus. From these kitchen floor chats we will see that the next logical step is a mentoring relationship, but first we must get to the kitchen floor. The following are just some helpful and practical tips to begin the framework–the trust factor–that will lead to these conversations and more!

1. Acknowledge them

You cannot run an effective ministry if you don’t even acknowledge students when they are there. Not just on youth group or leadership nights. Acknowledge them all the time. On Sunday mornings, at the grocery store, where they work, even on date night. My wife and I bump into students all the time on date night and we love to pause and chat with them. Our priority is our time but we also love and acknowledge our students so they know that we care about them.

2. Know their name

It doesn’t seem like much but there is so much value in being known. When someone calls you by name it means they remember you and care. This is more than many students get on a daily basis. Their teachers don’t always remember them, their coaches forget them (especially if they aren’t a starter), employers see them as a number, and sometimes in families they feel forgotten.

3. Invest in their life

Go to their activities, and follow up with them! A huge thing with students is caring about what they do. I recently went to an orchestra concert for a few students and the smiles that came across their faces knowing they had an audience filled with supporters who didn’t need to be there made my day! They still tell people “my youth pastor cares enough to watch me play the bass.” Another student is into knitting (something I am not) but I ask all the time what she knits and who she knits for. She gets so excited sharing what she is passionate about and loves to come and show me gifts she makes for local widows.

4. Follow through

If you are going to do something then do it! Do not “forget,” do not “find something else to do,” but do it. Of course we will all miss things, but tell them you won’t be there, don’t leave it up to them to figure it out. Students have enough people letting them down, far be it from us to let them down also.

5. Live a life worthy of imitation

This is one we should all be doing. If we are going to call students to live like Jesus and to give their lives for Him we should be doing this as well. Students should see this in all aspects of our lives. How we speak to our spouses, how we raise our children, how we respond to frustrations (like when they talk during our messages or overflow the toilet twice in one night), how much time we spend with Jesus, how we care for others, and how we love.


This list is not exhaustive, but it is the framework for building the relationship that leads to kitchen floor conversations about Jesus. I am excited to see what God is going to do through this mentoring relationship and after that night, I am praying for many more conversations about Jesus in places and ways I would never expect!

Lord Jesus, use us to have conversations about Christianity and salvation in ways we never see coming so that many more students will enter into Your kingdom and experience Your everlasting love!

Get Off the Fence: Why Students Need You Now

I started volunteering in high school ministry because of the leaders I didn’t have. As a high school student, I couldn’t help but notice the lack of interest in the youth group, particularly from the older generation. I remember feeling like people were scared of us, and wishing that more people cared. As a senior, I started helping to plan and run events, and when our youth pastor left, it cemented the realization that students desperately need leaders to show up consistently.

Over the past decade, I’ve made it a goal not just to be a volunteer leader, but to encourage others to volunteer or continue volunteering. It’s not without its challenges, but working in student ministry is always, always worth it. If you’re on the fence about it, here are three key components to consider.

Show students that they matter

One of the biggest things volunteer leaders can do every week is often the simplest: just show up. Setting aside time from your life and schedule, arriving consistently and on time, and being present communicates something. It shows students that they are important, valuable, and that they matter. It shows that you are willing to invest the precious resource of your time into their lives.

No, you won’t always hear people saying thank you, but over time, you will build something meaningful with your students. You will build reliability, and will show that you care. You will provide stability, and show that you are available, whenever your students need you.

These students, the next generation, they’re not going to become the church once they reach adulthood. They are the church now. Students need to know that they are important co-laborers in the work that God is doing, and they need to know that they have a place. Consistent leadership helps reinforce their importance and their value.

Teach the truth

Students learn from a multitude of channels–their school, their parents, their friends, social media, and countless external sources. These channels can reinforce and teach the truth, or they can spin a tangled web of lies that can be overwhelming and impossible to navigate alone. Without a foundation of biblical truth, how can we expect students to determine what is true and what is not?

As a volunteer leader, you have an enormous opportunity and responsibility to guide students to the truth. And unfortunately, you can’t always rely on other channels. Sometimes youth group is the only place where students will hear the truth about God, humanity, and our desperate need for Jesus. And sometimes, you may be the only person speaking truth into their life. It may seem daunting, but when faced with the reality of life apart from God, the work is well worth it.

Create a legacy

As members of the church, we walk in the footsteps of those who have gone before us. The decisions and actions of older generations will always affect those who follow. As leaders within the church today, now is our time to decide what we will leave behind.

Will our season of church leadership be celebrated or mourned? Will we be known for how we led with godliness and truth, or for how we kept silent? Will we be remembered for uplifting the youth of our congregations, or will we be responsible for the loss of an entire generation within the church? It’s our decision to make, but each of us will leave behind a legacy.

As a volunteer leader and member of the church body, you are actively creating a legacy for your students and the generations that follow. This is your opportunity to contribute to the history of the church, to build up the body, and to set an example for the students you lead.

Consider this your invitation to get off the fence, care for students, teach biblical truth, and create a lasting legacy.