Written by We just wrapped up our first out of two summer trips for our student ministry. It was a great time with our students but it also contained multiple calls and communications with families due to the intense heat we were experiencing during camp and the subsequent heat-related illnesses.
That got me thinking about how we communicate with parents before and during trips in order to provide the most effective and clear communication when needed. Here are five tips to help you do this well and keep parents up to date on what is happening.
1. Before the trip, provide information about how to get in contact with you and/or your team. One of the best things you can do is host a parent meeting, send emails, and have a print out of contact info for parents on departure day. These intentional steps will help parents know how to contact you and your team and also get all the pertinent information that they need.
2. Prior to departing, make sure to indicate how and where updates and communication will happen. Letting families know how you will post updates and where they can find them is important as it will help alleviate confusion or questions. Whether it’s via a texting group, social media, emails, or whatever works for your group, make sure that it is clear how and where you will share updates and communications.
3. Provide timely updates and prayer requests. One of the things I’ve learned over the years is that families love to see photos and know what is going on while their students are away on trips. The more photos you share the more engagement you will get from parents, but it will also help to amplify any information you are sharing. Therefore, you can utilize the photos to share prayer requests and updates for parents and there is a greater possibility of them seeing and retaining the information you’re sharing.
4. Share arrival and departure information clearly and multiple times. The more you share clear and concise information about timing for your the trips, the more likely it is people will be on time and know what is happening. When sharing information be sure to make it abundantly clear and simplified which will allow for better understanding.
5. Utilize students and leaders to help with communication when appropriate. When you’re traveling with students and leaders you may have more opportunities to get information out to parents and families. The key to leveraging this aspect effectively is clearly stating what needs to be disseminated outward. That means information is clear, constant, and consistent across all mediums. This resource when utilized correctly can be a big win in helping to share information.
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