The loss of a family member. A relationship that crumbled. Mom and dad getting divorced. Making a big mistake.

Students grieve for a variety of reasons like we all do. But there’s something that pulls at our innermost being when we watch a student navigate pain and sorrow. We empathize and sympathize with them, feel their pain and grieve alongside of them. We want to fight for them, to right all the wrongs, and to wrap our beloved students in bubble wrap to protect them from all the harm and pain of this world.

While those emotions and responses of empathy and sympathy are valid and necessary, we must also think practically about how we can love, care for, and walk with our students as they navigate pain.

Involve trusted leaders.

This is something that I have found to be incredibly necessary and helpful in caring for students. Often I don’t get to be involved in our small groups due to how our ministry is structured and organized, so our small group leaders are the ones who consistently walk through life with our students. To bring them into what is happening and equip them to love, care, and engage with their students allows for multiple levels of care for our students and highlights inter-generational, discipleship-oriented relationships.

Reach out to them personally.

When appropriate, reaching out personally to students who are hurting is incredibly important because it shows them that they are seen and that you care. This can be through a text, a phone call, a visit, or taking them out to talk. This looks different depending on the circumstance and what is happening, but making that personal connection is key.

Connect with parents/guardians when warranted.

This is something that may get missed depending on the circumstance the student is going through. Of course we all know that there are specific moments when we have to include parents, but do we think about connecting with parents when students are mourning a broken relationship, a failed class, or when a student messes up?

I know the tension that can exist in the sense of not breaking a student’s confidence, but if the situation is affecting the student in profound ways then appropriately involving parents is warranted and needed. So consider bringing in parents so they can understand, love, and walk with their students. Make sure you highlight some suggestions on how to do so as you provide insight and understanding for them.

Bless them with a note and/or a gift.

When possible and appropriate, sending flowers, a note, a gift card, or groceries can be wonderful ways of helping students feel seen, understood, and cared for. These tangible metrics help students know that they matter and that you care. While I wouldn’t suggest this as the only option of care, when coupled with personal connection and relationships these opportunities will truly help our students move through the difficult moments they are facing.

Take them out.

This is something I do and encourage my leaders to do when appropriate. Meeting up for a cup of coffee, at a diner, or a local donut shop to simply sit and listen does so much for a student because you’re showing them that an adult loves and cares for them. By providing a safe place and a snack or meal, it removes pressures and expectations and allows for students to lower their walls and be honest about their hurt and grief. It’s often in moments like this when students share honestly and authentically which provides us with an opportunity to love and care well for them.

Sit and listen.

This is a huge part of what we should be doing throughout any of the above points. Sitting and listening is key to understanding what students are feeling and going through, and showing them that they are valued and heard. It also allows you to understand the situation and how best to respond. When we listen well and engage in those moments we are showing the student that they matter and we are validating who they are and what they are feeling. Don’t listen just to “fix the circumstance,” listen to understand, empathize, sympathize, and walk with your students.

Be available.

Hurt, pain, and grief don’t happen on a schedule or when it’s convenient. They happen sporadically and spontaneously as life happens. That means often times these moments will not occur when it is not beneficial or timely for us, but we must be prepared and willing to be available.

I’ve had countless moments when tragedy has hit a student or their family, and I need to able to be present and available in as much as I am able. Sometimes that means showing up at their home when they’ve lost a family member, making a phone call when driving to an appointment, or texting a prayer and Scripture to them. Regardless of what availability looks like in the moment, being able to respond and engage well is key.

Refer out when necessary.

This is something I wish I had been taught in school and earlier in ministry. Here’s the thing: most pastors and ministry leaders are not counselors, psychologists, or experts in every field. That means we should not try to act like we are nor should we try to give answers and advice that we aren’t equipped to give.

Instead, we need to build a network of trusted and skilled people in various roles who can help love, care for, and support our students. That means being able to refer to trusted counselors, medical personnel, case workers, police, and crisis intervention specialists. This isn’t saying you aren’t good at your job or doing all you can, but to truly do well at ministering to students we need to provide them with the best overall support which means utilizing the best people we can to help do just that.

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